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January 2024 by samantha depew
I love this apartment. The layout is spacious and the community safe. I moved here in the spring and usually by the time summer hits the neighborhood gets a little rowdy. Not here all summer long everyone was friendly and no drama anywhere. Great place to raise your kids. My daughter has made many new friends here. I would recommend Hill Brook Place Apartments to everyone.
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January 2024 by Ziggy
Worst place you could live!
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December 2023 by Stephanie Kelley
My heat's been broke for like 2 months they keep coming out and telling me it's fixed it's definitely not I've been heating my house with my stove. The list goes on but that's a big issue for me
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December 2023 by Karina Mendoza
Living at Hill Brook Place has been one of the best decisions to live here in Pennsylvania, the apartments are very comfortable, the place is safe and quiet. The location of the place is close to stores, gas stations, pharmacies, laundromats and the shopping center, which makes it easy for me to get everything in a short time.
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November 2023 by Paul Leyzerzon
Absolutely Terrible customer service! I was approved for an apartment and no one told me that they charge a $250 reservation fee. As soon as i told them i decided to go with a different apartment they said they will refund the reservation fee. They spun me along for three weeks afterwards like i was not going to go after them for my money that they promised to return and that the check was being processed and it is on its way, at the end of the three weeks i called them once again and they told me they will call me back with the status of the check. Never got a call back. The next day i got an email stating that they cannot approve the return because of some policy they made up on the spot that does not make sense.
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October 2023 by Ashley Gandy
I didn’t think that when I signed a contract to live here it would include roaches & mice. They do not take things serious when you make reports about this, you have to wait weeks for an exterminator to come and then when one comes - he doesn’t even enter the apartment (how does that help?) , they rather charge and stack up late fees on your rent than to take care of the things that need to be taken care of. There’s mold everywhere , they try to cover up old cabinets with wall paper. When it was hotter out, the pool was always closed. What are we paying amenity fees for? Also people steal packages here too. I do not like living here. This place deserves a negative one honestly.
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August 2023 by JASZ THE SONGWRITER
Everything was great the staff are very polite and friendly warm respectful and welcoming I really feel that I made a good choice to reside here love my apartment.
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July 2023 by Hannah
There is trash found outside nonstop. It constantly floods. There is literally a drain that is DRAINING water causing a pool of it to gather right outside of the patio. Some random person parked their car right behind mine and was not even in a parking spot. They were even blocking the “drive way” in the complex. I made the “right” people aware and it took hours to have this person move their vehicle not to mention my car was parked up against the curb. The pool seems to be closed a lot. It was closed 4th of July for a couple days due to no chlorine and now closed again due to no chlorine. You pay amenity fees here and rent is very very expensive for this complex. Hot water was shut off due to work needing to be done and it’s been turned back on and the water is dirty and yellow. I let it run for approximately 15 minutes straight on hot and the water has not changed in clarity not to mention the work was 6 hours ago. Had to give 1 star because there is not an option for 0. Thoroughly read everyone else’s reviews as you will see a pattern regarding specific, unpleasant and inconvenient things.
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July 2023 by Patricia Smith
LANDLORD IS A THEIF !!! They MADE FAKE charges after I moved out after they told me the apartment was in great condition only normal wear and tear from living in it !! They even said to expect my security deposit in 30 days!!! STAY AWAY WISH I COULD GIVE NO STARS ⭐️
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June 2023 by Sharp Edge
DON'T LIVE HERE! Landlord is a thief when you call maintenance. They come whenever they want to and do not really fix things.
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June 2023 by Dr. Muhammad Belal Hossain
Apartment is clean and cozy: they got free bicycles until 8 pm. Amazing place for living. Staffs are friendly and helpful. I have been living since February this year. My experience is satisfactory.
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April 2023 by Hayleigh Rose
Hill Brook Apartments is such a wonderful place to live! So far I have had an amazing experience. My apartment is comfortable and roomy, with all the amenities I need. The staff are super friendly and always willing to help out with any issue I have. It's also incredibly convenient—the location is close to many shops, restaurants, and public transportation. Overall, I am so glad I chose to live at Hill Brook Apartments. Highly recommend!
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April 2023 by R B
Great location. Great stores around for all your necessities and wants. Everyone seems to have respect. The apartment itself is very nice and comfy. Never thought I would say that about an apartment, but this one just ticked all the boxes for me. Yes, I would recommend.
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March 2023 by nicole zambrano
Maintenance Chris and Joey thank youChris was very knowledgeable about the water and giving me information and came out right away. Joey as wellCame out right away trying to fix our issue.Appreciate them fitting us in as there wasn’t a work order they came anyway.Thank you.
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March 2023 by Shamera Haley
I love it here !!! I’ve been here for about 1 year and half and still in love ! Shannon the property manager always is on top of things and makes sure any of our concerns are addressed in a timely manner. She also works with you ensures she there help !! The maintenance team comes right out when things needs repairs.
