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January 2024 by Benvenuto Pugliese
Just transfered my care to this office dr Heller was awesome very attentive and caring,and office staff very friendly.
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January 2024 by Lauren Kuhn
This place is the worst. Been a patient for a while and the office staff is always so rude. I called recently to make an appointment and they had limited availability. I asked for a day that I had off they said they could make an exception for the morning. Then told me I never had an appointment. Anytime I call they are horribly rude to me, constant miscommunication. Doctor Heller never actually listens to me, only cuts me off and throws medicine at me. But when I inquire about specific medicines or ask questions he dismisses me. This place is so awful.
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November 2023 by trudykeegan1
Dr Martino is the only Dr I can trust. All the others I don't like. Dr Martino is caring She takes the time to explain what's going on.
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September 2023 by Rose Miller
The customer service and professionalism here is alarming. The girls behind the desk are talking loudly, Dr. Heller is RUDE and there is a serious lack of communication at this office. Do NOT go here.
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September 2023 by Charles Trerotola
The staff is INCOMPETENT!!!!!!! Can't even retrieve a fax....going on 3 days!
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June 2023 by Rose Mellor
The customer service and professionalism here is alarming. The girls behind the desk are talking loudly, Dr. Heller is RUDE and there is a serious lack of communication at this office. Do NOT go here.
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February 2023 by Jenny Fromtheblock
After being at this practice for years having Dr. Martino as my Doctor.... this place has gone down horribly. Dr. Patel is my primary now and I have no complaints with her care. She Is sweet and very helpful. It's the OFFICE STAFF that are rude and very ignorant. Most recent, I was told I had to wait 3 weeks to be seen by my primary doctor. Now when I finally went to my appointment to address some concerns, Jackie.. a medical assistant (who was very rude and unprofessional) that I can only tell my doctor 2 health problems for this visit. I didn't wait three weeks to only talk about two things...There was many more stressful encounters that I endured with this office staff. But, they are unprofessional and give an attitude when you request for something
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February 2023 by Jenna Read
After being at this practice for years having Dr. Martino as my Doctor.... this place has gone down horribly. Dr. Patel is my primary now and I have no complaints with her care. She Is sweet and very helpful. It's the OFFICE STAFF that are rude and very ignorant. Most recent, I was told I had to wait 3 weeks to be seen by my primary doctor. Now when I finally went to my appointment to address some concerns, Jackie.. a medical assistant (who was very rude and unprofessional) that I can only tell my doctor 2 health problems for this visit. I didn't wait three weeks to only talk about two things...There was many more stressful encounters that I endured with this office staff. But, they are unprofessional and give an attitude when you request for something
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December 2022 by Katelyn Davis
I’ve been going to this office for 20 yearsEver since they changed doctors, the place has gone DOWN HILL. I’m currently sick, I feel unheard and not cared about. This is the second time I’ve tried to make an appointment to be SEEN and they fail to put me on the schedule for an in office visit. Never coming back. And I hope no one chooses this office. It’s a waste of time and not trustworthy.
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October 2022 by Rasheeda Johnson
Jill Kane is by FAR thee best family doctor I've ever had.
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October 2022 by Diane Read
My daughter had a physical for school, seen by PCP and the form was given back incomplete with whote out in a given section. Yhe college rejected this physical form. Today attempt to get another doctor to complete form with request for daughter to have another physical since her PCP went on vacation for several weeks. The office staff blocked my daughter from getting an appt by Dr. Heller filling in for her PCP and an appt for when her doctor returns in several weeks, causing additional delays.PCPPCareturns from vacation. She was denied to be seen and is being charged a fee for a repeat form to be completed when it was not my daughter's
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September 2022 by Harashia Perkins
Dr. Heller is pretty cool. I love Dr. Patel.
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August 2022 by Christy
70 year old mother in law can't be seen while she's sick with possible covid. Sick visits are meant to be seen in 24 hours... complaint against this office..will have her call insurance company. Won't be seen. What doctors office are you?!
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August 2022 by Colby Eaves
Went there for years, left due to not getting proper help. Decided to go back since my family still goes to Dr. Heller, get an appointment scheduled and unfortunately called to reschedule. Call back to get the appointment and get told that they’re not taking my insurance anymore and everyone I talked to before her was wrong. Terrible.
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April 2022 by Gary
It has gotten pretty ridiculous that last few years…even before Covid. The answering service remains on far to frequently even though the office is open. Trying to get ahold of someone there is hit or miss when calling. Dr.Martino is great. Trying to schedule an appointment here is not. The office also has very unfriendly hours for patients. Expect to have to take time off of work/school for every appointment, and good luck trying to call on a Friday.