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May 2023 by Lynne M.
They are back stabbers. They tell you one price for the car and then that day they raise it more. I would NOT buy a car from them ever. The owner is childish along with the managers. The place is a joke.
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February 2023 by Alfonso M.
The worst experience ever. From false advertisement to questionable service. We purchased a used vehicle for over $46,000 and within two years had to put over $14,000 worth of repairs into the vehicle. Not only did the dealership refuse assistance, they owner accused me of being a liar and staging photos.
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February 2023 by Michele V.
Booked for oil change and recall. They said it would take 2 hours, so I scheduled and dropped off at 8am. 6 hours later they called to say the oil change was done but they didn't have the part for the recall and they were terribly unprofessional about it, yelling when questioned why A) they didn't tell me they don't have the recall part and B) why it took 6 hours for an oil change when it was all supposed to be done in 2 hours. I was warned about them, should have listened.
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November 2022 by Deborah Edwards
Wonderful people customer service is EXCELLENT!!!!
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May 2022 by Eric M.
Extremely poor experience with Classic Chevrolet and the General Manager William "Billy" Frazier. Billy promised that I would be paying MSRP for my 2022 Corvette that I've sat on a waiting list waiting for. The car finally arrived, exactly as ordered. When it came time to pay, Billy added an extra $10,000 onto the purchase price stated demand was high and supply was low. Despite verifying that I would only pay MSRP, Billy's response was I didn't have to buy the car, he would have no problem selling it to someone else for more than $10k over MSRP.Needless to say, I did not purchase the car from Classic Chevrolet, completely dishonest family just trying to gouge a local customer.Placed another order at a non-local dealership for another Corvette to be sold at MSRP.If you shop here, I'd get a written sales agreement prior to placing an order. Funny thing is, they wouldn't accept a deposit when I ordered the car because they are a "small family run dealership".Awful experience ruined buying my dream car.
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January 2020 by Melissa S.
I also had an issue with classic. In 2012 I purchased a used 2003 Chevy Impala with about 45,000 miles for $7,500 from these crooks. They had to hold the car originally bc I was told after putting the down payment down that the break lines needed replaced. I was given a loaner. After receiving the car about a week later, I noticed an issue with the car blowing through oil. I contacted the dealership about this to which they said to bring it in. They informed me it was a hose and kept it for a day or two (little blurry on the time span) which was covered by the warranty. After getting the car back, the issue continued. I had to have my father drop off the bc I could not miss more work. The auto shop told him it was the gas cap? I know I'm a woman but I'm not an idiot. Of course the issue continued. I took the car back for a third time to which I was told it was the intake manifold gasket.... Which was not covered under the warranty BIG SURPRISE. I was however offered a discount on the repairs by Lee himself since I just bought the car there 2 weeks prior...YES 2 WEEKS I had the car. Only $350 for repairs. After I explained to Lee that this was unreasonable I had spent $3000 for a down payment i didn't have $300. I was in school and working with 2 kids. Lee didn't seem to care, he already got his money. I ended up going to a local HONEST mechanic a few months later when I was able to save the money up. My father in law died suddenly when the car was in the shop for a few days (48 years old) so we had to ask for a ride to Cleveland from family members and pay for gas (not complaining about that, just sucked we had a car we couldn't use in an emergency). I was informed by phone by the mechanic that the engine was not original to the car, it was a junk yard engine. At 45,000 miles! From there I had nothing but problems with the car.. serpentine belt needed replaced twice, fuel regulator needed replaced (it started gasing us), tires, breaks and rotors needed replaced the first year, catalytic converter broke had to replace half the exhaust system, battery died while we were out shopping. Then the alarm system started locking the car up and not starting. I traded it in December 2015 because at this point I had 3 kids still working and going to school couldn't depend on it, couldn't afford it. I got $500 for the P.O.S. I never went back to Lee and his crooks. The man literally said to my face that his mechanics try their best but they are human and miss things. Then offered to lower the price to $350 to fix their mistake that they found on the third visit. This was my first car, my last Chevy. That place sold me a lemon and knew it. I contacted Chevy corporate who said they'd look into but sounds like they are still screwing people. Didn't qualify under the lemon law bc of the year. All the money we paid and put into that car, traded in with less than 90,000 miles...$500. they knew what they were doing the second I walked into the used dealership. Crooks and dishonest people. - 5 stars
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January 2020 by Angela E.
Everytime I've brought me car here to be serviced the very next day I having issue again. They have replaced just about every part of my engine. This million dollar dealer has found away to take avantage of lower income costumers. Only reason I gave 1 star is because they will let you bring car in to be service asap. The work is not good and you can't take your car to another dealer because the other dealers won't honor another dealers issues so I am trapped.
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December 2019 by Maleia R.
As a student, taking my car to the shop for my check engine light had me on edge to begin with. Once I was told the multiple reasons why my light was on(way more than what I was expecting), I was made a working problem list for things that I didn't even get serviced today. Also, while I was in the waiting room, someone came out to me to tell me that things were taking longer than expected, and suggested that I grabbed something to eat. With the holidays approaching, and money really tight, I appreciate them just working on the issue that I came there for, rather than pressuring me to get everything done at once. Very nice employees, who even charged my dead phone for me to use my gps home. As someone who suffers from anxiety, these little gestures of hospitality kept me from having a panic attack. They even brought to my attention that I had an old PA tag on my window (I'm an Ohio resident), and peeled it off for me. I have definitely become a returning customer after today. Thank you so much again!
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October 2019 by Robert B.
I've been dealing with Classic Chevrolet and Lee Corsello since 1990. I wouldn't deal with anyone else. I couldn't find anyone that takes better care of his customers than Lee. He's always fair and honest. I recommend him to everyone. I wouldn't buy a vehicle off of anyone else.
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October 2019 by Nicole M.
Lee and Billy the best around for a quick and easy process of car purchasing, all around down to a quick and smooth car routine service in & out ! From check-in to check-out they treat you like family! 5 star service and quality!!!!
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May 2019 by Matt A.
Took way to long to complete a simple engine swap. I have done the same job on a friends truck in a drive way in 10 hours. I took it in Tuesday morning at 8 and it was not pulled into the shop till later that day.
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March 2019 by C K.
As grimy as they get. Never in a million years would I consider doing business with Lee or his staff again. Lee is a disgruntled, dishonest old man with zero customer service skills. After an employee blatently lied to me and attempted to cover his mistakes, Lee nearly called me a liar and wouldn't even consider the possibility of rectifying. Run far far away from this place!!!! Do not trust this place for you service or sales needs. You will be happy you looked elsewhere!
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July 2018 by Valerie V.
this past October I was in a position to by my first car. after a LONG online search and visiting numerous dealers I stumbled across classic Chevrolet and found exactly what I was looking for. I have NO IDEA how I got the deal on the certified preowned vehicle that I got but I am SO GREATFUL (this also includes the amount I received for my trade in... WOW!!) The price was fantastic AND so was the car! I purchased a 2012 Chevy Cruze LT. it only had 24k miles on it, leather interior, numerous upgrades, it was basically like purchasing an LTZ. all the other cars I looked at in the same price range at other dealerships were GARBAGE (base model, numerous accidents, visible damage, etc.) ! I will definitely be back to this dealership when it comes time for an upgrade. Thank you Mike and the Classic Chevrolet Team!! You were FANTASTIC!!
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July 2018 by Ken P.
Great Job Guys! I went to the used car lot at Classic Chevrolet to look at a Chevy Cruze they advertised on line. The Salesman told me "Sorry, the Owners Daughter took the car home". Can you come back Monday?" I said Uhh no. So I went to Jim Crivelli Chevy in McKees Rocks, where they have essentially the same car, and I bought it from Crivelli. Note to Classic Chevrolet Owner: You're not doing your Salesmen any favors by letting your kid drive the cars you're trying to sell, especially when there are three other Chevy Dealers within a 10 minute drive.
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July 2018 by Brian G.
Bought a used 2013 Genesis. Two major issues with purchase. 1- the dealership advertised a platinum warranty with the purchase. After purchasing the vehicle the manufacturer informed me there is no warranty. Since April 2018 I have been pursuing the dealership making good on the warranty they advertised as part of the sale. I still have not received anything. 2- prior to the purchase I pointed out to the Salesman that the tires looked bad and not safe. He assured me that the tires were good and the car recently inspected and safe sticker until April 2019. After purchasing vehicle I took the car to have the tires inspected and notified the salesman that the tires did not pass. The salesman of course never responded. I was in a near road accident on a wet surface. State police and Harrisburg DOT had my car sent for another state inspection due to the bald tires. The tires failed again so Harrisburg DOT pulled the sticker of state inspection and would not release my car stating it was not safe. The only way my car would be released is to pay for new state inspection and replace all four tires. I immediately notified the dealership who has yet to respond. The DOT assured me Classic passed the cars state safety inspection illegally and would be notified. I still have heard nothing from the dealership on the warranty they advertised or reimbursement of the tires I had to pay for which they illegally passed and jeopardized my safety and everyone else on the road. I am pursuing legal action at this point with the dealership and also searching out other consumers who have purchased from Classic and not made good on the purchase etc. A class action suit will be a separate filing once all info is gathered from other consumers I am currently in contact with. Be very cautious when purchasing a used vehicle from this dealership. Have the vehicle looked over by a certified mechanic / pa state inspection station before purchasing a used vehicle from Classic Chevrolet. They falsity of advertising a warranty that did not exist which I still do not have and placing my safety and everyone on the roads safety passing a car that was not safe for the road is unacceptable. I'm all about principle and will pursue this till the end.
