-
March 2024 by Ellyn k
I've worked with Pointer Hill for 19 years this year! They are truly there to serve the rabbit community. Good products and very knowledgeable about what they offer.
-
July 2023 by M L
They are so honest and kind. They went out of there way to help me out when I first started with rabbits. I would recommend them to anyone. They have nice quality items as well!!!
-
May 2023 by Nicholas Goebeler
Great products, amazing people to deal with, treat you like one of their own. Would 110% buy from them again.
-
March 2023 by Vincnet Vignuolo
very nice and knowledgeable! Good quality products!
-
June 2022 by Dee Dee Lebeduik
Have gone here for a very long time to have my cages made. High quality cages for my rabbits (they will also custom make the size you want). I would never go anywhere else for my rabbits. Very personable and always great service. Highly recommended. I've also purchased from them at rabbit shows
-
February 2022 by Steffani Franek
Cannot recommend Pointer Hill enough! Picked up our cage stackers today, and it was amazing to see their shop. Their transport carriers are the best in the business, and their stackers are absolutely top notch. Friendly, accommodating, and just good people. There is no better company!
-
February 2022 by Maddie Iselt
i ordered 2 cages about a month ago now and they still haven’t arrived, these people also tried getting me to pay a $29 shipping fee which they didn’t take out when i first bought the cages and they never took out the original $82 for the cages themselves, never once on the website did i see anything about either and they took out the $82 randomly even though when i called they said they take it out when i got the cages, i called finally asking for a refund on wednesday jan. 26th and they said they would and i still haven’t gotten any money back, this website is an absolute terror to buy from do not buy from them.
-
January 2022 by His FD Girl
I placed an order online with this business. After finalizing the order for the items I wanted, I received a telephone call from John, the owner. During the call, he proceeded to talk me out if the item I had originally wanted and insisted that a different item for the same purpose would meet my needs much better. Unfortunately, I took John's advice and the item he sent was terrible. When I called him to tell him of the problems and that I wanted to return the item for the item I had originally wanted, he told me he could not give me a refund since I had used the item he'd sent. Seriously? How can a customer know if an item works or not if they do not use it? John did, however, tell me that for an additional $68 he would send out to me the original item I had wanted. I have been ripped off by this man and I caution anyone considering buying from him to beware.
-
January 2022 by Kelley B.
I placed an order online with this business. After finalizing the order for the items I wanted, I received a telephone call from John, the owner. During the call, he proceeded to talk me out if the item I had originally wanted and insisted that a different item for the same purpose would meet my needs much better. Unfortunately, I took John's advice and the item he sent was terrible. When I called him to tell him of the problems and that I wanted to return the item for the item I had originally wanted, he told me he could not give me a refund since I had used the item he'd sent. Seriously? How can a customer know if an item works or not if they do not use it? John did, however, tell me that for an additional $68 he would send out to me the original item I had wanted. I have been ripped off by this man and I caution anyone considering buying from him to beware.
-
September 2021 by Angie Duman
We have been looking for a specific rabbit carrier for shows and I couldn’t find anything anywhere. I called Pointer Hill and received several suggestions. I found the one I wanted but they didn’t have any ready however they had some they had just sent to be powder coated. I placed my order and they shipped the carrier to me and it arrived a week before my “need by”. Better yet, it looks FANTASTIC!!
-
June 2021 by Jessi Paque
Excellent customer service!
-
April 2021 by Kelsey Lynn Steinke
Wonderful customer service, my order got here very fast, and the rabbit cages were so easy to put together and are EXCELLENT. I will absolutely be ordering again!
-
March 2021 by Ashley Marvel
Kevin and Jim were amazing to work with in order to straighten out my order, after I ordered the wrong product.. They were so pleasant to work with and should I need pet supplies in the future, I know I can contact Pointer Hill for my needs. Thank you so much!
-
July 2020 by MiChelle Ann
Excellent customer service every time. They are very helpful with questions and always go the extra mile to make sure you are happy. I highly recommend their products which always exceed my expectations. I love the hanging nesting boxes because they are very easy to disassemble and clean. In fact, I used to out the hanging nesting boxes in the cages for fear of hanging them on the outside of the cages...well guess what...i love them hanging! They are very sturdy and allows the doe and kits extra room. A+++++ Qhen I was in a bind and had nesting does and not enough boxes, Dan overnighted my order at no additional charge.
-
June 2020 by Melodie Weintraut
I purchased two rabbit cages from Pointer Hill on a suggestion from a friend and mentor. I was not disappointed! Reasonable shipping and an amazing product. Will be purchasing everything from this company moving forward
