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January 2024 by Amy F.
The heat in my car was not working. I took it here and they diagnosed it was my thermostat. I paid $208.82 for the repair. A couple weeks later the heat stopped working again so i took it to a Nissan dealer. They told me neither thermostat was replaced and showed me how to tell. When we called Christel they were very rude and said we were questioning the integrity of the boss. Don't go here. They do no stand by their work because they don't do any work!
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October 2023 by Tania Schnitzler
Very happy with the results of an enhanced inspection
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August 2023 by Samuel M.
Garages are not my favorite place to be, as I'm always suspicious of the costs they charge. That said, this place is the only garage that has ever brought me into the back and physically showed me the issue with my vehicle. That does loads to help me trust them and was exemplary customer service. Not only that, but they got me in on two consecutive next-day appointments (the second was for new tires they had to order). Great service, expensive (but that comes with the territory), and good down-to-earth people who know a lot about cars.
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August 2023 by Matt Erb
Competitive rates and fast turn around time. I trust them with any of my vehicles
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August 2023 by jennifer bryan
Fast Efficient service. Nice people. Will go back.
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June 2023 by Ronald Bartholomew
Good place for motorcycle inspection!
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March 2023 by Devin S.
A few years ago this shop completely ruined my transmission after completing a fluid flush and refill. They ended up not filling the transmission with enough oil and the transmission completely ate itself alive on the PA turnpike 2+ hours from home. My insurance company totaled my entire car. After calling and speaking with the manager to get me in touch with his insurance company to cover the damage, he offered to put in a "like new" transmission for me with a "shop warranty" that had no real paperwork accompanying it; all if I agreed to keep it off his insurance and deal with the shop itself for a proper repair. Shady, shady, shady. Thank god I was smart enough to decline and had to basically force his insurance information out of him. Fast forward to today, I take my car to a very small mechanic in the area that has worked on my family's cars numerous times and does great work. Because he's so small he does not have emissions equipment so he takes the car to Christel's for emissions. I had no idea he did this until now when this next issue arose. I get the car back and realize they have stuck my emissions sticker over my windshield tint and it will ruin the tint in future years when I need to be inspected again. I returned to the shop and asked them to remove the sticker and I will pay for a replacement to be put on in the section cut out of the tint for such stickers. The man at the front desk tells me the sticker already has to be removed from the car and brought to them so they may send it back to the state. If the car is on the lot and I'm willing to wait, why can they not take the 10 minutes to remedy the situation and do it themselves? His answer to this question is to have my tint guys cut a larger hole to accommodate the sticker. If they would have taken the extra 2 seconds to carefully put the sticker on in the first place, then they wouldn't have to remedy this problem down the line. I have never seen a shop be so lazy in the first place and even lazy when a customer is asking them to remedy the mistake. During this whole interaction, this man at the front desk is talking to me like I have no idea what I'm even saying. Women beware, every single time I've dealt with this shop their whole staff is demeaning and rude. Not to mention the shady characters that seem to be always hanging out in the front with the mechanics are completely sketchy. BEWARE
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December 2022 by Thomas Mau
I've used Christel's for years. The service is excellent and the prices are extremely fair.
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November 2022 by Ibrahim
I took my pickup for regular maintenance, recently I've done a level kit and replaced shocks. They are one of the best local mechanics in the Boyertown area, Rodney and woody are super helpful and flexible with scheduling appointments, highly recommended!
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November 2022 by Angela Rodriguez
Great job on my inspection
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September 2022 by Adam Donkus
Always great service. Rod stands behind his work.
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September 2022 by Berry gellman
if God had a garage and it was run by angels I still wouldn't trust them as much as I do the folks at Cristel's car care. these people are so nice and helpful and honest and fair you could not do better if you owned a garage yourself. now that I'm back in PA I wouldn't take my bike anywhere else!I honestly feel like I am underpaying every time I settle a bill !The owner Rod and everyone on his staff will take you back in time to when businesses valued thier customers and performed thier jobs with honor.in a fallen world and a sold out country Cristels reminds me WHY I served this country in the first place.and even if they are not technically open you can count on the owner to be there wrenching himself 7 days a week to insure your vehicle is serviced right and delivered on time!in short they keep thier promises !its like going back in time .
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September 2022 by Pat Creevey
Had a flat tire fixed me up in about 10 minutes. Great bunch of guys.
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June 2022 by Kathy Laird
Excellent shop can get the job done ✅️
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March 2022 by Joseph Kincade
Great shop and people
