Rite Aid is a well-known pharmacy and retail store that offers a wide range of health and wellness products, prescription services, and photo printing. The store aims to improve community health through friendly service, quality products, and helpful advice. Customers often appreciate the helpful and courteous staff, especially in locations like Beaver, where staff are recognized for their professionalism and kindness. Many customers have received vaccinations and flu shots from pleasant pharmacists, and they value the store’s clean and organized environment. However, some reviews highlight areas needing improvement. Several customers mention that the store can be dirty, with unclean floors, shelves, and counters, and note that certain equipment like pin pads are not cleaned regularly. Communication issues are also reported, such as signs not indicating store hours or lunch breaks, and difficulty reaching staff by phone over multiple days. These problems can create frustration and impact customer experience. Despite some challenges, many appreciate the store’s dedication, especially the pharmacy staff, who often work under pressure and handle busy scripts sent from doctors and urgent care. Customers also express understanding and support for the staff, recognizing the hard work and occasional verbal abuse they face. Overall, Rite Aid is seen as a store that strives to meet the health needs of its community, with a commitment to providing positive experiences and helping customers thrive.
The pharmacy team here is very kind and knowledgeable. Thoroughly answered my questions about my wife's condition. Even during rush hour, took the time to come out and show me where products were located in the store
February 2024
Very helpful and nice employees. Its nice to have a drug store like this in the area.
February 2024
Pharmacy was great helpedme with all questions and obtaining great price.
