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February 2024 by Tracy Wilson
Trying to help an elderly Aunt purchase a new phone, we first went to Xfinity. It was absolutely horrible. Walking into T Mobile was the opposite experience. Michael was extremely patient, taking the time to search the best offers and explain them to my Aunt. He was knowledgeable, personable and a delight to work with. I highly recommend searching out Michael (he also speaks French!) to help with your cell service needs.
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February 2024 by Kyle Malz
I would give them 10 stars if I could! Excellent customer experience! The internet works great too! I went back to thank Jeff but I guess he’s M.I.A. probably living in a van down by the river. Aaron, Patsy and Michael are holding it down. Ask for any of them you will not be disappointed.
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February 2024 by James Perlik
I want to let you know that Aaron helped me out of a mess from another t mobile location. Friendly and very efficient in getting my telephone operational.
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December 2023 by Fraze
Owen is da bomb. Dude got me a iPhone 15 and looked good with his headband. 10/10 would recommend Owen. The pink headband and his eyes go hand in hand fr fr.
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December 2023 by Darren Walker
Told me I needed an extra line at $20/month to qualify for a phone discount. Subsequently charged $45/month. Will be taking the issue to T-Mobile’s legal department.
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September 2023 by Tracey Shoemaker
Excellent service, great staff, was very helpful and respectful, didn’t make me stupid. I had fun while there. Aaron was great.
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August 2023 by Stefanie Davis
I came into the Chippewa location after first going to the Cranberry one. They made it seem like it would be very difficult for me to start my own account. Aaron at the Chippewa location did not hesitate to help me with the situation. Got a new phone and account with no problems. Everyone that was working was also very present to talk to as we were all joking around. Thank you!
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August 2023 by Nicole King
Very down to earth, friendly cares about the customer good vibes in the store everyone that is here made it so easy to switch and save me what they could they weren’t trying to just sell you something not uptight like other carriers glad i lakes in here today please come see Aaron
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August 2023 by Bethany Brooks
Aaron was friendly and helpful! If every place had someone so great…things would be much more tolerable!
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August 2023 by Lori Daugherty
Aaron was the most pleasant and knowledgeable employee. I got a brand new 14Pro Max. He set everything up including my screen saver and tech 21 case and gave me so many promotions. I even got a brand new SE Watch. Love T-Mobile, Chippewa
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August 2023 by Sam Berresford
Aaron and Jeff did an amazing job helping us navigate from AT&T to T-Mobile. We switched cellphones and also home internet and are very satisfied with performance and value!
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July 2023 by Jess Skalko
Excellent customer service from Aaron, Jeff, Scott and Owen! We got a super good deal switching our carrier over to T-Mobile for our cell phones and internet! New phones at great prices! Very friendly and not typical pushy salesmen! Thank you!
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July 2023 by Ted Costes
Aaron …was great…. Knowledgeable and friendly. we use him whenever I can add photo anytime from my T-Mobile services.
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July 2023 by Sam W
Just came in and wanted to talk about my options about internet, Aaron answered all my questions and assured me that the switch was the way to go. This guy saved me $75 dollars a month! Internet is working great, I am happy to say that he went above and beyond for me. Will definitely be going back!
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July 2023 by John Williams
These people take advantage of older folks, selling them upgraded plans and devices that they don't need.If you received a 55+ mailer, don't let them trick you into the plan for double the cost. Also don't fall for their pitch on the internet package, since this will be much slower than your existing internet.
