-
April 2024 by Michael Anthony
Great dealership very knowledgeable would recommend it to anybody awesome parts and service area as well
-
April 2024 by Randloph Stephens
I will like to give a big thank you to one of the best car salesmen in the Poconos region. His name is David Castillo, and you can find him at Ertle Auto Center. David was very honest, and forthcoming with his information on the vehicle that I was interested in purchasing. I purchased the vehicle, and everything he told me about the vehicle was right on point.l absolutely love the car, and will definitely recommend David, to anyone who is interested in purchasing a used vehicle. 5 , star? for David, and the management team at Ertle auto center. Thanks again guys for putting me into a beautiful vehicle.?.
-
March 2024 by Kevin Donnelly
Easy to work with, no pressure, friendly staff
-
March 2024 by Donna K
I got a good deal on a good car here. Doesn't sound like 5 stars until you add in David Castillo. Just by him being utterly personable, professional, and so incredibly helpful I opted to buy a car here. I can't say enough about David - just go to Ertle and look for him to help you. Don't worry if he's busy - he will be - but he can help 5 different parties at once and still make each feel that he's giving them 100%. And bonus - I am very happy with my car!
-
March 2024 by Rhonda Deitrick
I came to your lot to find my Jeep and Dave Castillo and Johnny helped me purchase this beauty!!! They went above and beyond to help me. Thank you veryyyy much for everything.
-
March 2024 by Desiree Deitrick
David C had great customer service and so helpful! Helped my mom get her dream vehicle!
-
March 2024 by Franklyn Nin
My wife and I initially hesitated about traveling farther than usual to visit Ertle Auto Center for a 2018 Mazda CX-5 Grand Touring. However, we're delighted we made the trip. The dealership's commitment to professionalism was evident from the moment we arrived. Thanks to their welcoming atmosphere, it felt like we were becoming part of the Ertle Auto Center family.Our experience was particularly enhanced by the assistance of David Castillo, a sales representative who impressed us with his honesty and down-to-earth demeanor. Despite his friendly nature, David maintained a high level of professionalism throughout our interaction, leaving us thoroughly impressed. As someone who has worked in customer service for over two decades, I can confidently say that David exemplifies the essence of exceptional customer service.Thanks to the team's financial options, we were able to purchase the car my wife had her heart set on. We're truly grateful for the warm welcome and the outstanding service we received at Ertle Auto Center. David's dedication deserves special recognition, and we're happy to have had the opportunity to work with him. Thank you for making us feel like part of the family.
-
March 2024 by Juanita Harris
I purchased a 2016 Roĝue walked in with 736 and 756 credit scores. They ran my credit 11 times hard credit.why? Do they do that to all black and brown people, they ruin my credit i will never use them again. Never.
-
March 2024 by john shorten
We had a very pleasant experience with our salesman David Castillo. We would highly recommend him.
-
February 2024 by Brendan McDermott
Just purchased a used 2016 Subaru Outback. David was outstanding in aiding us to the right car. He’s very real and open with opinions on each car option and tries his best to find you the car that you are looking for. He isn’t pushy and his enthusiastic personality made the process exceptional. My Subaru runs great and is in excellent condition. Thank you David and Ertle Subaru!
-
February 2024 by Broderick Roberts
Fast easy experience. Delivered it to me for free with a full tank of gas. David was great and communicated every step with me through the whole process. Thanks
-
February 2024 by Rich
Great purchase of a 2019 wrangler sahara. Good staff and a very friendly service. I am happy with my purchase.
-
February 2024 by Azsani Tone
I have the secret to an amazing car buying experience … Jhonny & David.My car buying experience at Ertle Subaru was exceptional, largely due to Jhonny and David. Their exceptional kindness, knowledge, and genuine approach made me feel like a part of the Ertle family right from the start, even before finalizing the paperwork. Their non-pushy, patient, and understanding demeanor set them apart. They took the time to listen, understand my needs, and respond to genuinely help, not just to make a sale. I highly recommend Jhonny & David, and the entire team at Ertle Subaru for their outstanding service and welcoming attitude.
-
November 2023 by Tiffany
David C was so professional and knowledgeable and pleasure to work with to get our deal done ! Great customer service will be doing business again with him and ertle thank you again for all your hard work
-
November 2023 by james d
I went there with interest in only one car knowing it was going to be a long shot to get the car. David and everyone were friendly and did everything they could to make sure I got the car I wanted. I will definitely be returning for a bike or future vehicle purchases.
