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July 2024 by jamie
This is by far the worst dollar tree I’ve ever been too, there’s always lines wrapped around aisles because they only ever have one register open when there is multiple employees walking around which is whatever, but the last time I went I literally stood at the cash register for over 10 minutes to check out 1 item because all the employees were in the office talking. I was actually about to ring myself out and or just leave with the product bc it’s absolutely ridiculous how long you have to wait for the simplest things in this location sad part is nobody would have had a single clue
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April 2024 by Belle Milan
On Friday, March 15, 2024, I attempted to shop with my 2 daughters at Dollar Tree’s Bartonsville location, arriving at appx. 5:45pm. We are avid Dollar Tree shoppers, spending at the least $250/week. We LOVE Dollar Tree!! Unfortunately, on this evening between 6-6:15pm we encountered a very disrespectful employee by the name of “Kathy or Cathy”. Here is how the incident began…. I reunited with my beautiful 21yo and 13yo daughters, after shopping in a different aisle, and the eldest whispered to me that said employee approached them telling them ‘they cannot KEEP opening the nail polish’ and said ‘the glass is right there, there is no reason to pick up the nail polish’….. I then approached said employee to get clarification on the matter. “Kathy or Cathy” IMMEDIATELY became defensive and said she saw them OPEN the polish because she saw the brush out of the bottle and said she wouldn’t have approached them if she didn’t. I looked over to my girls for their response in front of her, and they both adamantly denied her claim. I believe them 100%. They are both MATURE and TRUSTWORTHY young ladies. The employee (referring to Kathy or Cathy), then VOLUNTARILY said she will pull up the video and show me. I allowed her the time to do just that. During the waiting period, we kindly returned the over $50 worth of highly desired items to their respective shelves. Upon returning to the register, I requested the video footage the employee offered…to no avail. The employee said she does not have access to the very footage she offered to show us, she now says she can only view the camera LIVE (it is obvious she only offered to show the video to support her false claim at the time). I advised the employee, that I put everything in our carts back neatly on the shelves and will NOT be shopping at that location again and that I will be leaving a review of my experience, she replied she doesn’t care and DOES NOT CARE about the reviews!!! She then stormed off with a cold look on her face, into the office, allowing the door to slam behind her. We then left, empty-handed after such a distasteful experience at one of our favorite establishments. The experience was insulting to say the least. “Kathy or Cathy”, lacks humility, she is not fit for customer service of any kind. There is no room for improvement, because she obviously does not think she is wrong. She left a terrible mark on the Dollar Tree brand. One employee should not leave such a negative effect on ANY customer. I look forward to hearing from Dollar Tree’s corporate office in search of a resolution and will be following up. Thank you for your time.
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December 2023 by Nicole Velardi
this is just a review on what I witnessed tonight, regarding the management.I witnessed the manager call a customer derogatory names, swear at her, scream at her, and continue to bash her once she was out of the building.I will be reporting this to corporate, I think customers who plan to go into this establishment should know about the managers here.absolutely disgusted.
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September 2023 by Mighty Mouse
Its the dollar store but it's clean ?
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August 2023 by Paul Bailey
Need more employees
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August 2023 by Rachael
The Cashier one of the worst employee ,miserable ,rude ,disgusting people I've ever met.she was yelling at old people..she is disrespectful! She is really trying to shut up respectful clients ,will file a report with the right organization a complaint regarding the horrible job this cashier made out there who bully seniors and respectful people. Management /human resources should be addressed and notified about this horrible poor service this Cashier offered.she was trying to speak with me in spanish Bashing her manager (a blond lady)who was behind her in another register(which seemed a decent person)putting down other people who reach out to her or ask her a question.i didn't even answered her, so obviously it triggered her !and start being disrespectful !huh ! she told me how horrible the management at this DT is !i was shocked of the low unprofessional level .it was Sunday February 12/23 Bartonsville location between 5ish -6 pm.i wish this message got to the right person at management,this type of person should be addressed because they are giving other people specially seniors a hard time and emotional abuse.
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July 2023 by FM
One of the Cashiers, Christy, is absolutely miserable. No hello, no thank you or have a nice day. Couldn't hand me my receipt either? If you're that miserable, go work a job where you don't deal with the public.
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June 2023 by Joann Bachman
Awesome store the price is just right
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April 2023 by Liz
The employees are fantastic, always cleaning and stocking and excellent customer service!
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March 2023 by Rachael Mala
The Cashier one of the worst employee ,miserable ,rude ,disgusting people I've ever met.she was yelling at old people..she is disrespectful! She is really trying to shut up respectful clients ,will file a report with the right organization a complaint regarding the horrible job this cashier made out there who bully seniors and respectful people. Management /human resources should be addressed and notified about this horrible poor service this Cashier offered.she was trying to speak with me in spanish Bashing her manager (a blond lady)who was behind her in another register(which seemed a decent person)putting down other people who reach out to her or ask her a question.i didn't even answered her, so obviously it triggered her !and start being disrespectful !huh ! she told me how horrible the management at this DT is !i was shocked of the low unprofessional level .it was Sunday February 12/23 Bartonsville location between 5ish -6 pm.i wish this message got to the right person at management,this type of person should be addressed because they are giving other people specially seniors a hard time and emotional abuse.
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March 2023 by Bethany Knitter
It was very good but very busy
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February 2023 by jacque wright
I wanted to reach out at the corporate level and let you know what a pleasant experience I had with your freight manager, Emily at store number1393 in bartonsville, PA. While the front-line workers were friendly and eager to help, I was pleasantly surprised with seeing the isles so organized and eye catching arrangements. This is one of the best looking DT stores by far that I've visited. What could have been an extremely frustrating experience turned out to be a fruitful and rewarding one, thanks to Emily.I will be eager to return to this store location knowing that it is good hands with your skilled freight manager Emily.We're always adding new printables, and would love to hear your suggestions. What are we missing?Email address: (optional)Suggestion:Submit Suggestion Close
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January 2023 by Kathy T.
Visit this local Bartonsville, Dollar Tree Location. They carry Bulk supplies for households, businesses, schools, restaurants, party planners and more.Store is very clean and organized. Losing one star, for lines always being long and employees not opening all registers.
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January 2023 by Kareem Irby
Manager took very long to assist her colleague having arond 10+ customers standing in long line with one register open. No need of rush to attend customers and her colleague.
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December 2022 by draco4444
Its wonderful that they are busy this holiday season, but having 8+ people on 2 lines (and growing) while the manager stays in the small cubicle office in the front instead of jumping on another cash register to help alleviate the lines, really shows how great of a manager they are.
