“Came to Saks after visiting Neiman Marcus and having one of the worst experiences shopping at there shoe department. I actually was looking for a specific shoe which was not in stock, but Chris in the shoe department made me feel so welcomed and was such a attentive and knowledgeable sales person that I actually purchased two pairs of high end shoes. Yay Chris you represent the Saks brand well, thank you!!”
“GO TO DONNA! First off, need to say that I did not purchase a bag from this boutique at this time, but the level of service I received from Donna was astonishing. I was hunting for a bag for my mom that was a seasonal piece and not available in most stores around us. I called the Chanel in Bala Cynwyd and Donna picked up and told me she would text me and keep me posted - and that she did! I can't explain to you how many SA's I've talked to that never follow-up after you give them your number, so it was shocking to me that she actually ended up texting me a few weeks later to say that the bag we were looking for was back in stock. I had ended up finding it in another store out of state before then, so I didn't need this one this time, but the fact that Donna actually followed up and promptly responded to all my texts means she has earned a loyal customer from now on - I'll be going to her for the rest of my Chanel purchases!”
“I had an incredible experience at this boutique! The girls knew me and my style and pulled a gown that was not only PERFECT for me but my daughter (my toughest critic) loved it too! I got RAVE reviews! Btw, it was the first and only gown I tried on! #Fabulous?”