CVS Pharmacy on Rock Hill Road in Bala Cynwyd is known for its outstanding customer service. Mabel, a staff member, has been recognized for her helpfulness, especially during busy times when she efficiently served multiple customers with a smile. The pharmacy team, including Kelly, consistently demonstrates professionalism and kindness. A recent customer expressed deep gratitude for the pharmacist's assistance in reducing a high prescription cost from $400 to $40 using a coupon, highlighting the pharmacy's commitment to supporting its customers. While the staff is polite and attentive, there are mentions of being short-handed, leading to occasional waits in the store. Overall, CVS Pharmacy is appreciated for its dedication to ensuring customers receive their medications on time and its efforts to assist with medication shortages.
Mabel at the CVS on Rock Hill Road in Bala Cynwyd was really helpful today. Because of a couple of absent employees, she took initiative to wait on several pharmacy pickup customers at one time and did so accurately and while smiling the whole time. Kelly stepped up and helped when she could, also! What great customer... read full comment
July 2024
I love my neighborhood CVS. The staff is very nice and helpful.
December 2022
Generally, everyone is very polite, professional, and pleasant. However, they seem to be perpetually short-handed as there is usually a wait in the store. They have gone out of their way to help me find a drug that was in short supply.
