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September 2024 by Krissy Zieger
They are always attentive and nice. They have never tried to sell me anything that was not needed and have always done fantastic work on my vehicle.
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August 2024 by Richard Garver
Edit: One of the managers reached out to me a few days ago and was very apologetic about my experience and gave me his personal cell phone number to keep him updated; I'm VERY appreciative of the action, and he sounded genuine with his words. I have been out of town for the past few days and now that I'm finally back, I'm in the process of calling in the warranty and taking things from there.
I will NEVER buy another vehicle here, nor will I ever recommend anyone to this place. I bought my 2017 GMC Acadia back in February, and it's been nothing but problems ever since. They offer a 3 month/3,000 mile warranty; I had my vehicle for 59 calendar days and approximately 3,200 miles before the thermostat went on it. It's pretty convenient that the thermostat is one of the only things the warranty didn't cover. When I asked the GM if there was anything we could do, he was so callous and unprofessional when he wouldn't even look up from his computer and snickered, "we wouldn't make any money if we did that". The irony of it all is they have veteran posters up everywhere about how they take care of their veterans; it's clearly just for show (two combat tours in two combat theaters as an infantry Marine 2008/2009). I've had this vehicle for a little over 11,000 miles now, (total mileage on the vehicle is currently around the 68,000 mile mark), and now the transmission is slipping so bad, it's undrivable. Absolute unprofessionalism at it's finest. Hopefully this post will help someone steer clear from this horrible group and go somewhere that will actually take care of their customers.
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August 2024 by Nicole Pucci
Took my car in for service for a service stability tract alert my car was displaying. Dealship kept my car for two days and told me that the code was from driving two footed and could not recreate that code after driving it 40 miles. How is that even possible. Offered no other solutions and gave my car back. As soon as i drove it off the lot the code turned on again. When this happens the car is unstable and extremely hard to drive. We have used this shop before, and never run into issues in the past. Not sure why this wasn't taken seriously. Very disappointed in the outcome. Hopefully the new mechanic I'm talking to will take me seriously, and help me to have a safe vehicle.
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August 2024 by Warren Coulter
Very friendly and fast
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August 2024 by Tom Gonczi
I have not been to Wright GMC's service department (BADEN LOCATION) in a few years. I have returned to their service department with an issue with my 2022 GMC Sierra 2500 HD. The Service team were professional and efficient. They were able to diagnose and fix the problem in a timely fashion. I would definitely return to Wright GMC's service department (BADEN LOCATION). A job well done by the Service Department.
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August 2024 by rob rob
Professional work done in a timely manner
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August 2024 by Lloyd Duvall, Jr.
I went in, everyone was super accommodating, courteous, and helpful (salesman Nick and manager Wayne), quick experience. I’m satisfied.
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August 2024 by Taylor B
I will return to this dealership for service! I came for an oil change and inspection. The woman assisting me was extremely kind and friendly. I ended up needing a new rear toe link. The part was not available so someone went to pick it up so that I could still have my car back that same day. I was continually updated on the status of my car, and my car was washed before I got it back.
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August 2024 by douglas wright
Excellent staff! Would recommend to anyone.
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August 2024 by ChrisB41 !
Excellent service! Ed is the best!
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July 2024 by Cameron Thomas
Jules Blackstone is a very helpful salesman. He didn’t put any pressure on us for buying a car. He was very informational with every question we had. I highly recommend going to Jules Blackstone.
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July 2024 by Steve Lorenzi
Had all the work done in good time and cost what they said it would.Once again,Great Job.
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June 2024 by Jeremiah Brown
Jules Blackstone did a great job me finding my car! He was super cool and very nice
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June 2024 by Nicole Stephen Gardner
Great service with a smile!!
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June 2024 by Quinn Alexander
My wife and I just brought a 2024 buick envista today at wright. Jules Blackstone was our salesman. If you're looking for someone who is professional, courteous, and knowledgeable about vehicles go see Jules. Thanks Jules YOU ROCK.
