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December 2023 by Caroline M.
They were so awesome. The staff is friendly, Simon is very knowledgeable, and we cannot even say enough about how timely they were. The body work that they fixed looks brand new. Highly recommend this business!
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December 2023 by Joan W.
I was rear-ended; had to replace Honda CRV lift-gate, trim and muffler. They were pretty fast, kept on top of parts ordering, and kept me informed of the repair status. Pleasant people.
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November 2023 by Dee
Excellent staff, great communication. My car looks beautiful and it was super clean!
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November 2023 by Audrey Kirchner
I have used them twice for body repairs to my car, they are very efficient, do quality work, maintain regular communication and have great customer service.Services: Tires
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October 2023 by David S.
I drove my car to get my back bumper repaired and get an after hours text that it is a total write off. I cannot blame them i cannot blame them usaa the insurance company. I am angry and exhausted and guess will be in debt forever. But they do fix cars well
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September 2023 by Teresa Riccio
Caliber Collision was great to work with, from start to finish! I had to have extensive body work done to my car after being involved in an accident. The entire Caliber team was very helpful and friendly. Specifically, Dottie at the front desk did an amazing job of keeping me informed throughout every step of the two-week-long repairs process. My car was spotless inside and out when I picked it up. Getting in an accident and dealing with the next steps is never fun, but Caliber Collision made the process so much easier for me. Highly recommend!!
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September 2023 by Tom Wilks
The staff kept me informed at every stage of repairs and kept in touch with the insurance company when additional work was needed. The vehicle was returned very clean with perfect body work.Services: Painting
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August 2023 by damian bennett
I’ve picked up my vehicle from this location after a rear end collision. They absolutely did an amazing job not sure how they did it because my vehicle was in horrible shape but literally looks new. They even detailed my car after the repair just a great great experience considering the circumstances. I would recommend this place to anyone that wants their car fixed right and promptly. Great customer service and you never have to worry about what’s going on they’ll keep in contact with you during the ENTIRE process! Very pleased!Services: Exhaust
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July 2023 by Alain
This place is absolutely the best.Great service, great people, updated every step of the process. Repair done great... cleaned looks great.
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May 2023 by Craig Camacho
I have high expectations when it comes to dealing with different service providers and Sam, Simon, and Dottie are the apitamy of how a high quality collision repair facility should be ran. I was updated throughout the entire repair process, Sam communicated exactly what to expect and everything we spoke about was addressed and taken care of. It seems since Covid, customer service as a whole has gone down hill but not at this collision repair shop. They are truly the professionals. Drop your vehicle off and let them wow you like they wowed me, you won't be sorry!Services: Painting
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May 2023 by Ruben Estrada
I can’t recommend them enough they do an awesome job my mothers 2020 Ford ranger was hit in a parking lot and they helped us out quickly and efficiently. ? I wouldn’t go anywhere else.Service: Painting
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April 2023 by Cassandra Poe
Beyond amazed from the engagement and communication to the excellent 100%guarantee on all the beautiful craftsmanship on my chrysler 300. Honestly the saving grace after I was slamned into and ramned off the hwy by a truck with my son. Dedicated & persistent to make quality experience here guys! Honestly couldn't be more happier they went obove and beyond with a part that was broke before accident and fixed it to!!
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April 2023 by Gary Bozinko
My name is Gary and i have had several repairs done to my cars over the past few years by Caliber Collision in Avondale, Pa. I will say i am very satisified with the work they perform. They take charge of the vechicle from when it involves repairs and is brought into their shop and mediate all the necessary communications between your Insurance Company , the customer, etc. The process begins when being met by Dottie their Office Manager who you are greeted by and she directs you to the appropriate personnel who will take care of your needs and service your automobile. Then you are introduced to either Sam, their General Office Manager or Simon their Service Advisor who will address your needs, go over all the details, and leave you with a good expectation on what to expect, etc. They run a very well, organized business. I rate their service, customer interpersonal communicative skills as top notch. If their are any discrepanciesinvolving repairs they will do all they can to meet your expectations. They realize that a happy, satisified customer will return, and bring and recommend other family members, and friends. They employees doing the hard labor and repairs in the back are also top notch , and this reflects upon their management and their leadership.Respectfully,GaryService: Body & Trim
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March 2023 by Thor Bjornson
Nothing bad to say. Friendly, polite and a pleasure to work with. After my $400 deductible, my car looks as good as new. They communicated well, Tom took my Mustang apart. He took the time to call me that afternoon and tell me I was in good hands, that my car was fine. Then they called me on Wednesday to say everything was on schedule. Thursday I called them to see if I was going to get my Mustang back for the weekend, they said yes. All Good, again, nothing bad to say. 5 starsService: Body & Trim
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March 2023 by Anthony DiEmidio
A long wait for an appointment, but once in, the process was seemless. I received calls regularly to update me on the process. Staff was very friendly. My car was finished two days early and looks great inside and out. They even buffed a couple of unrelated scratches at no charge. Once I filed my claim, Caliber worked with my insurance without me needing to be involved. I would recommend this location to friends and family in need of collision repairs.
