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“I stopped by 3 weeks ago and was attended to by Scott. Scott is the personification of excellent service , displaying among other qualities missing in other Tmobile : INTEGRITY !”
“Miko was an excellent sales person with a positive personality.He was client centered and very professional.I am a client who will return whenever I need phone services.”
“My first time coming here & prices are better compared to the last phone store I went & he fixes the whole phone not just the screen & good customer service. I would recommend anyone to come here first before any other phone repair store.”
“Had a great experience with T-Mobile employees on Kirkwood Highway today a lady and gentleman. They were both professional and understood our needs. They need to get a pay raise and a five star rating around the clock. Thank you. Gary and Richard OK… also, T-Mobile has or should review their process in handling customers in need or if you You will lose business. Thank you.”
“The Main St Tmobile energy is great! I came into the store to pay my bill and get information about getting my phone fixed. The Assistance manager Jada helped me with this process, she was nice, attentive and the whole interaction was relatively quick. I hate sitting in stores to long so the fact that I was in and out along with me getting the necessary help I needed... I just had to come on here and leave a review and say the customer service was great and if she's there assisting me ill always come back.”
“I want to shout out the employee who helped me put a new SIM card in my loaner phone- I forget his name but he was very patient, attentive, and took the time to answer my questions. Thank you for all you do!”
“We came in to upgrade an were assisted by Paul. His customer service was great. He was thorough but not pushy an very transparent about everything from cost to products. Best service I've had at a Verizon store”
“Fantastic service. They seem to truly care about finding the best solution for their customers. They helped big time with a headache caused by an authorized retailer”
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“Excellent service! We arrived just minutes before closing and Zach was patient and did not make us feel rushed helping us decide on the best way to proceed with a new phone and line. Highly recommend this Verizon store and Zach next time you are in the market for a new device.”