-
October 2023 by Junett Charles
The worst Pedicure and manicure ever. My husband and I went here before leaving in our honeymoon, big mistake.The gentleman that was doing my pedicure did not know how to clean cuticle so an amazing technician (guessing she was the manager) stepped in to assist. Let me just say my cuticles were the only thing that was done properly. My feet we're not done properly and I was charged for a sports package of some kind. The basic nail painting was so bad that I cried and left the store before my nails were even dry, leaving my husband behind to completepayment, just to go to the car to compose myself.Now the store was full and I didn't wish to make a scene or embarrass anyone I decided to send a private message to the number that was provided, absolutely no response. Trust me when I say I will never visit this place again not even for the basic nail polish change. I hope this helps management to ensure that every customer is done probably before they leave.Thank heavens that my regular nail salon could fit me in that Tuesday morning because there's no way that my nail could have stayed the way that it was.
-
September 2023 by Jennifer Allegretti
This is my first and last time there. The pedicure was awful. Maybe 1 min massage on each leg and hardly and cleaning of the skin around the cuticles. I got gel put on and it’s not smooth. Women go to get a pedicure to relax. The massage is the best part. I paid $53 for a gel pedicure that I will now have to have redone. Don’t waste your money here!Service: Pedicure
-
September 2023 by Michele Pontecorvo
I regularly visit and get a dip manicure done by Camilla. Occasionally I will get a pedicure as well. They are always friendly when I call to make the appointment. Always friendly when I arrive. Camilla is always friendly when completing the servicing.Services: Pedicure
-
August 2023 by Carol Jowett
Jade always comes through I'm never disappointed. Love Cay Nails ?Services: Nail art
-
August 2023 by Chelsea Zamora
Walked in with a friend, and they immediately took us. Great service. Easy to communicate with. Good color selection.
-
July 2023 by Amanda
Expensive and pedicure not so great. Advertised $35 pedicure. Charged $50. $15 for a design is steep and $1.44 service fee not advertised anywhere. Cold water for pedicure and feet are still rough. Place is dirty and dog roaming around freely. Do not recommend.Update: Tried calling based on the response from owner message below and was informed that the owner is not there (Brian). The young woman had no idea what I was talking about, when I told her I was told to call the Salon. Not sure who you are, but would be happy to discuss this further.Update: communication is horriable and owner never attempted to reach out or call me back to discuss.
-
July 2023 by Larcena Johnson
My experience was amazing. Bebe was very attentive and detailed! Will be back!
-
April 2023 by Karen Hayman
We come here as often as we can. The staff is wonderful! They do a great job. And the bonus of seeing Pom every time makes it an even better experience.I highly recommend Cay NailsService: Pedicure
-
February 2023 by M Smith
Was not impressed with the service provided. Nor the actual customer service of most of the staff my mother-in-law and I interacted with. However there was one young lady who seemed to understand that customer service in any business can boost your clientel tremendously or cause you to loose repeat customers. This is not the salon for me. Won't be returning.Service: Pedicure
-
January 2023 by Samantha B.
So terrible. Lady doing my nails asked if I wanted them shaped round, I said yes. Then she proceeded to do them in a square shape. I reminded her I wanted them round. She said yeah this is round. No, I've gotten my nails done for years and those are square and all the nails look different shapes. Then she rounded them and said they are almond now. Nope. Then she was laughing about it with her coworker. Meanwhile, the rest of the crew is also rude. The way they talk to their customers is unacceptable. They overbook too and people were there waiting an hour for their appnt. Not to mention they have a dog running around... don't go here!
-
January 2023 by marissa carracappa
I love this nail salon!! They have a large selection of polish colors and styles. They were very thorough with making sure I was satisfied with my results and took their time throughout the whole process. I will definitely be back again.Service: Acrylic nails
-
January 2023 by Kayla Jaquez
1st time here and they were super welcoming! Kyra was super nice and attentive to detail! The atmosphere overall was a 10/10Services: Acrylic nails
-
December 2022 by Suzy A.
I was just there to get an eye brow wax and the girl waxed off half of my eyebrow. I didn't notice till I got in the car. I thought it was weird that she didn't give me a mirror to look at them after and quickly shut off the lights, now I realized this is why! I will be wanting a refund!
-
October 2022 by Rachel O.
I truly believe the young lady who gave me my manicure had never given a manicure before. Let's just say it was not an enjoyable experience. Not to mention there was a dog running around the salon who had a pee pad out in the open to view, and smell! I will not be coming back.
-
September 2022 by Lisa K.
Disappointing time. Had 5 people booked for wedding mani and/or pedi. Did not take the whole group at once because they weren't staffed properly. The pedi foot bath was cold and one lady in our group needed her toes retouched 3 times before leaving. Spent 3 hours there trying to complete our reservations. Would not go back.
