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November 2024 by Melissa H
Unfortunately having to write this well-deserved review. After years of no difficulty, I switched to a different pharmacy for a while after being provided misinformation about the ability to refill a class medication when after years of filling there, we only asked for it early that one time and we were asking for less than a 1 day early fill due to out of state travel. For those who may happen to read this, there is no "law" about such things as staff might claim - it is the pharmacist's sole discretion. To his credit when we spoke about it after they received my request to transfer all our prescriptions, the pharmacist advised that he would have fulfilled my request. Instead, I was gatekeeped for my CHILD's medication by the underlings in the pharmacy instead.
We recently returned to filling several RXs at this Rite Aid for the convenience of the drive thru. Well, the days of convenience are behind us. I stopped by four times in a seven day period to pick up RXs and the drive thru was closed each time, including when I came by for COVID supplies as a COVID patient... Apparently this is due to them being short staffed. This store also has non-stop issues with their phones. Often times, it's a busy signal. The other day, my call dropped entirely then I couldn't reach them.
The new final straw was that two weeks ago my vet phoned in an RX for my dog. They stated they never received it. Vet called it in again yesterday at 11 a.m. Five hours later I reached them by phone and they advised they didn't have it -- but apparently they did after all and I received a text about it being filled TODAY, well over 24 hours after it was called in AND after it was already sent to another pharmacy. My dog was without twice daily medication for a week due to this and not so much as an apology from the staff. They also recently couldn't order something I needed and wouldn't transfer the RX for me (Not a class med so, there is no reason for that.) The refill was held up days over a weekend before I could reach my doctor and have it sent elsewhere.
Needless to say, if you're looking for convenience or consistency, that's not this Rite Aid Pharmacy. It's a shame because the pharmacist is a nice guy but Rite Aid corporate needs to pull their heads out of their butts and staff this location adequately.
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October 2024 by Edena Anderson
From 3 years ago till today the pharmacist is a white haired gentleman with an accent, very friendly and family oriented or willing even look at your family pictures. I enjoy my visits to the pharmacy, and the store is well lit bright and clean.
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August 2024 by Jacky Hernandez
Such a friendly Rite-Aid, the layout is very welcoming and the cashiers are really friendly
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March 2024 by Rob Lash
Read until the end… The absolute best pharmacy around. It’s like they’ve been waiting for you all day and are ready. Fantastic… except for the one daytime tech who speaks as though she’s educated as a Doctor of Pharmacy, but continually says incorrect things and has to be educated by the actual pharmacist. She’s not “doing me a courtesy” by allowing me to pay cash for prescription aleve. Then the poor pharmacist has to apologize over and over for her We all have those employees that continually get complaints, but stay just under the infraction line so termination and write ups are difficult and she is absolutely theirs. We only have to deal with her attitude and misinformation here and there while the other poor employees at the pharmacy have to deal with her daily. They’re the real heroes.
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November 2023 by Vanessa T.
i purchased two gift cards for Roblox, BOTH gift cards would not work! We tried to redeem both cards on two different devices!! Neither Card would work so I took them back to Rite Aid . The head employee proceeded to tell me they are not liable for any gift card once it leaves the store. So basically I'm out the money and the store could care less!!! WILL NEVER SHOP AT ANY RITE AID STORE AGAIN!!!!!
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September 2023 by Susan Gonzalez
Great staff and great selection of items
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March 2023 by Dave
L pi busy customer service. Rude staff. I took a pic of the cashier after I asked her where can i find the shampoo. Very rude
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February 2023 by Sandra Austin
I have never seen a more friendly and knowledgeable staff! They are the best! Everyone greets you and greets know you. Keep up p the great work.,
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December 2022 by Carrie Barber
Bigoted against disabled people, while CLAIMING to be all but SAINTS. They hear the words 'No, thank you ', said POLITELY, and, there's a thin, gray haired(Shoulder length .) Who likes to BARK at the clients that 'That's a heavy DOOR!' AS the CLIENT, who deserves, no matter how 'cute, brave for EXISTING, or WONDERFUL she is, as are ALL disabled people, as I'm SURE her bigoted self thinks, to be treated with ACTUAL respect, not just the version SHE deems acceptable, I MUST INSIST that you YELL AT HER......LOUDLY. It will be a LONG time before I visit you again. and subject myself to being treated like a 3 year old, in a 53 YEAR OLD BODY. THANK YOU VERY MUCH. YES, that was ANGER speaking.
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June 2022 by Johnny Thunder
Pharmacists are very good and professional.
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May 2022 by Wayne Hesse
They say if you stop in between 2 and 3 the pharmacist will take care of you for COVID booster , if you are not able to get appointment for your time available. That’s a lie as I was told I need to make appointment and the girl was not pleasant when she told me . So don’t believe everything their website says.
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May 2022 by Mary Anne Didelis
Testing and had a really nice lady helpIs thru the process.
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April 2022 by Shannon Fernandez
DO NOT GET COVID TESTED HERE!We used Rite Aid as we need a PCR test to enter another country for our honeymoon. It has been nothing but a headache. As they use a third party lab, the site could not help us.
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April 2022 by Dawn Rebecca
excellent pharmacy staff!
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January 2022 by Bryan K.
This Rite Aid is the best pharmacy is town. Both Mohsen and Michael are amazing at their job. The pharmacy is run smooth and there is never a wait. I transferred from the CVS and it was the best decision every!! The pharmacist are so knowledgeable and able to answers any questions you have. They will do an override on the insurance if necessary. I went to get my booster shot and Mohsen was so nice and explained everything. It was so quick I didn't expect to be in and out so fast.