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October 2023 by Rita Morison
Worker who came out was very helpful and knowledgeable
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September 2023 by Jim Mullin
The service was prompt and I appreciated that greatly.
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September 2023 by Gail Potts
Always quick to answer our call, on time and fixed.
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August 2023 by Dee Binder
As always prompt delivery without issues.
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August 2023 by Bob Moellers
Excellent customer service and support
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August 2023 by Wendy Amiano
KDI professionally handled our Plotter and Printer Situation. We dealt with their NJ location. A member of their PA leadership came out to address follow up concerns. As a business owner I really appreciated that.
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August 2023 by Intelligent Office
The new refill toner cartridge arrived quickly and in good condition. We were supposed to receive a shipping label to return the spent cartridge, but it has not arrived.
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July 2023 by Patricia Black
Siobhan Serra was fantastic.!
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June 2023 by Caitlin Pinick
We recently had the pleasure of working with KDI, and I must say, they exceeded our expectations in every aspect. From the moment we contacted them to inquire about their photocopier services, we were impressed by their professionalism and dedication to customer satisfaction.What truly sets KDI apart is their outstanding customer service. The team was incredibly knowledgeable and took the time to understand our specific requirements. They guided us through the different options available, helping us choose the perfect copiers for our business needs. Their expertise was invaluable, and we felt confident in our decision thanks to their guidance.Installation was a breeze, thanks to their skilled technicians who arrived promptly and set up the copier efficiently. They made sure we were familiar with all the features and functionalities, providing a comprehensive training session that left no room for confusion. It's evident that KDI takes pride in their work and strives for customer satisfaction at every step of the process.Furthermore, their maintenance and support services have been top-notch. Anytime we have had a question or encountered a minor issue, their customer support team has been quick to respond and resolve the matter.We wholeheartedly recommend KDI to any business in need of a reliable photocopier and exceptional service. Their professionalism, expertise, and commitment to customer satisfaction are unparalleled. I'm genuinely grateful for their contribution to our office's productivity and efficiency. Five stars well deserved!Thank you, KDI, for being an outstanding partner!
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June 2023 by Kevin McGarvey
As a leader in the office technology space, KDI is a family-owned company focused on providing best in class personalized service and support while offering the latest technology to help you keep your business running as efficiently as possible. No problem is too big or too small for their highly professional and experienced staff. As a longtime partner of KDI its clear that they embrace a customer first culture throughout their organization.
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June 2023 by Kelly Rahill
KDI is an amazing family owned business that offers an exceptional customer experience. As a result of their tenured and professional sales, solutions and service team, you can feel good about trusting them with their office needs. I have had a very good experience with KDI for over 10 years now. I would highly recommend their team and services to anyone!
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June 2023 by Allen Clark
KDI is the longtime official business solutions partner for Dover Motor Speedway, the home of NASCAR events in Delaware since 1969. The KDI Office Technology Media Center at the track provides local, regional and national media with a work area during Dover’s NASCAR events and hosts community gatherings and tour groups throughout the year. In addition, KDI provides Dover Motor Speedway with office equipment as well as solutions in document management, managed print, scanning and conversion services and business process outsourcing.
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June 2023 by Ed Warner
I have been doing business with KDI now for 20 years and I find them to be an outstanding organization. They provide top tier products and services to their customers. I highly recommendation KDI for your office technology needs.
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June 2023 by Michael Taylor
Over the last 13 years I've had the pleasure of working with KDI.KDI has attained multiple Sales and Service Awards over that period. Great staff to work with !!
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January 2023 by Helaine Jones
I would like to shout out what 2 great folks you have in your printer needs and repair tech. Siobhan Serra-Coles & Joseph Coleman are amazing people to deal with.If I am ever in need of supplies, Siobhan lets me know when they were shipped or when they will be shipped. Joe comes out for all of our copier needs. We have drum issues as our copiers are getting older and are used a great deal. I actually get to see him and can see his smile as he helps all of our departments.Siobhan is pleasant in all of her emails back and forth with me.In todays world you are very fortunate to have them work for you!Thanks,HelainePurchasing Manager at Ballys Dover