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“The Palmerton P.O. IS a professional atmosphere where people can go in and send out mail with tracking for assurance their package will arrive. It is only on average between $0.10-$2 to jump up from 1ST Class to Priority Mail (depending on weight and distance) and it includes the tracking information to rest easy knowing when it is delivered.The counter associates are friendly, professional and they DO seem to know everyone. The two female clerks inside the building make it their business to know their job, the postage rates and services. Palmerton PO also has at least one new staff as well to beef up mail services. They ARE helpful and it is only the customers' candor that warrants the responses they receive.The mail delivery can be faster, but think about how there is limited staff, increased quantity (anywhere this would pose to be a challenge) and people taking off for personal illness things will slow down.Since the 2020 COVID-19 pandemic and beyond, I have yet to have to call down there and say I am missing anything (whether a letter, package etc) and I am happy to claim since living here in early 2016, NOBODY has ever tampered with my mail.Also, the individual that cleans the post office lobby areas is always doing an excellent job keeping the place CLEAN AND SAFE! You can clearly tell she is generous with the cleaning service/products!Keep up the great work and thank you for the service!”
“The nicest postal employees around! I have been mailing packages out every day for a couple of years and have never had any of the workers be rude to me. Everyone is always very friendly!! Thank you:)”
“I don't understand why so poor rating. Out of all post offices around this is the best one. And The laurys station one is the worse where they mail stuff to wrong addresses all the time. But this post office is the best they do his work precisely and the treatment is high quality no complaints at all.”
“The last girl that helped me was very pleasant, helpful, polite.. Terrific. The person that helped me a few days before that... Not so much. It's the post office! Be grateful they are there. ?”
“You can almost feel the energy come to life when you enter this particular office! The landscaping is pleasant, the office is well maintained, last but not least, I won't forget to mention the enthusiastic courier I met along the way!”
“Went on-line today for JT Lehigh St post office hours…shocked to read negative reviews! 3x/week I ship priority packages. The counter clerks are wonderful with their counter duties & they always exchange positive greetings. Absolutely agree…understaffed…like so many public & private establishments. Plus, the busy/backed-up traffic of downtown JT during touristy months makes loading/unloading trucks & carrier cars extremely challenging. Overall, it is always a pleasant experience interacting with the post office staff…they are fun, light-hearted, and professional.”
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“Located right on Main Street this Post Office is in an exceptional location right down the street from the public library & tons of places to munch! The couriers keep the line moving & appear to be super attentive (I just dropped off a letter so I wouldn't hold up any incoming traffic with more assistance required parcels). The parking is on the side, & they run USPS's typical hours!”