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“I had an excellent experience at this store... twice. Mike is knowledgeable, professional, and polite. Go early. The employees get beat up over the course of the day.”
“Picked up a new iPhone 16 Pro with my mom yesterday...start to finish the whole experience was smooth. Excited my phone was set up just as I liked it- phone number activated with my carrier and everything. Shout out to those who helped make it happen yesterday- Carissa was friendly and helpful with explaining the different models' details & features, and Bernadette made it a breeze to set up and put on a screen protector for me. Thanks so much again!!!”
Mobile Phones
Mobile Phones
Mobile Phones
“My husband and I went back to try to fix an issue we had, from a plan an employee had sold us, in which we lost some old features we had and appreciated. The first lady that sat with us was... ok at first and then we could tell she was not going to help us understand our options. Then the new senior store manager, Da-ron, jumped in and was truly a pleasure to interact with. He walked us through all of our options, with a smile, showed us how to manage the features from our phone, gave us a few options. Before he jumped in, I was considering changing plans, but will not be doing so now. I hope Verizon compensates well and makes an effort to retain people like him. I would highly recommend this store based on our experience with him”