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“I had an excellent experience at this store... twice. Mike is knowledgeable, professional, and polite. Go early. The employees get beat up over the course of the day.”
“Adam (the store owner) goes above and beyond with customer service. Service was fast and friendly, Adam is knowledgeable about the devices, and it’s very clear that he cares about his customers and his business. I was having an issue with my new phone (which wasn’t an issue at all, I’m just dumb) and he stayed late at the store waiting for me to return and help because he knew I needed the phone for work. Would absolutely come back here and would recommend anyone looking for a new phone to do the same!”
“Very satisfied with Ardiel
He was very attentive. His interpersonal skills was wonderful.
All my questions where
answered. And he was very hands on showing me how to set up my equipment for my internet & my mobile phone. He really helped me and made me feel comfortable using my new phone. I know I will be able to get the help I may need in the future”
“Best phone store ever these folks got me in and out and then give me a discount on my phone case nice prices can’t bet it❤️❤️❤️❤️❤️❤️❤️”
“I went to this Verizon location last Friday and it was over all a great experience . AJ was the one that assisted me. He was so patient, answered all my questions and got me in and out of there quickly. I will definitely return to this location and ask for AJ anytime I need any thing from Verizon.”
“Jailene Crespo at the Havertown PA store is the Best VZ wireless person I've ever had the pleasure of working with. Knowledgeable, a natural educator when sharing info or training a buyer about new features. She's a gem!”
“Today, was the best experience that I’ve had in a long time, and it was with Wilton at T-Mobile in East Norriton, PA. Wilton is not only very educated but an Amazing Salesperson. He listens to what you want and explains the difference between Apple and Android services. This location is very caring for your needs, and I would suggest going out of your way to see them even if its out of the way.
Keep up the good work”
10:30AM - 5:30PM
8 N Lansdowne Ave, Lansdowne
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“I don't usually do reviews but I brought my touchscreen laptop in because the screen was cracked and I wasn't able to use it. My laptop is fixed and working perfectly fine. I'm happy with the customer service and the screen repair. I recommend coming here if you need a screen repair. Thank you for fixing my screen.”
“Fred is a joy to work with. He is knowledgeable, patient and flexible.I am new to some computer skills and Fred explained them in a way that allowed me to incorporate them. I highly recommend him.”
“I came to this location 3 years ago and they were so helpful on helping me upgrade. I made the mistake of going to the store on 17th and Chestnut first and they didn't help me so I came back here and once again they were helpful. Honestly, this is THE BEST T-Mobile store in the city! Tynesha (sorry if i got the spelling wrong) hands down is the best employee ever! Broke down plans and cost for me, was so patient with letting me transfer everything over and gave me the best deal with the best plan. Going forward I will always pick this location. I love my new phone!”
“Let me just say I don't EVER want to go to another TMobile location. I was trying to get a new phone for MONTHS and every other store kept saying I needed to put $500 down on a new phone. I come into this location and it was ZERO down for my new Samsung Galaxy 24 Plus Ultra. I'm so happy and excited about my new phone! Cudos Chelten Ave! I'll be back!”
“This was my first time at this tmobile store, and they did not disappoint. Cierra our rep was VERY helpful and knowledgeable. I even got additional help from other team members. My questions were answered and my issue was resolved even better than I expected. Stop by this store if you need help.”
“My wife dropped her phone, and I ran over it with the car. ( Really ) The staff was very understanding , after we all stopped laughing . She was able to get a promo phone. Kyle was very helpful... He should get a raise....”
“Nick was so helpful when I called to ask for a personal hotspot. He even located a store with the device because his location did not have the device. Thank you Nick. ❤️”
“I only needed to do product return. It was an open uncramped space with calming music. The staff was kind in a way that seemed matter of fact, which felt more sincere/sustainable/undraining for them.
They seemed to be intent on communicating to all persons waiting. And I got out much sooner than I was worried about.”
“I just want to give Rashan an excellent service review. He was patient, kind, knowledgeable, informative and he catered to the needs of my elderly, disabled family friend. What a wonderful experience in a clean, comfortable environment! Thank you for your GREAT service. I would recommend you and this store to anyone!”
“Very helpful person....my whole family bought phones from him... Five star person..very good behavior.very kind . price is very cheap than any other store ♥️good quality products.love to visit this store”
“Brian T. could not have been more helpful getting our account and phones setup. We had to port over a number from another carrier, upgrade a phone, and set up home internet. Brian was able to clearly explain all expected payments and knew how to handle all issues. He was patient through the whole process even when it was past closing time Brian stayed late to help us wrap everything up.”
“Had a long bad 3 week process no one could help. Omari , coach what they call him was amazing and very helpful. From over the phone few days ago to today. He is someone you should go to when visiting”
“I went to the Xfinity Store to swap my TV cable box.Within about 5 minutes, I'd accomplished it with the help of friendly knowledgeable staff.Along with that, I was able to schedule a technician appointment.Definitely worth the trip.”
“I took a friend today to switch her service to Tmobile. Dealing with 2 special seniors is not an easy task, with forgotten passwords, etc. Donte H took on this task like a champ. He never got frustrated, his patience was remarkable. I have had Sprint/Tmobile since 2001. I never experienced this quality of service before. Thank you again Donte H.”
“This location is great! I’ve been here several times and I’ve received nothing but courteous, professional and friendly service. Today I worked with Sieem, and I left having all of my concerns addressed, and with a brand new Apple Watch on my wrist. I will continue going to this location when I need face-to-face T-Mobile customer assistance.”
“I visited this awesome store location yesterday. The associate was extremely, professional, and friendly ? She answered all my questions about the plans and becoming a boost mobile customer.Thank you ?”
“Had the pleasure of dealing with Steve, the Retail Store Manager. Answered all my questions with ease. Extremely helpful. Thank you sir for the exceptional customer service.”
“#1 T-Mobile store in PA! Jib the manager gave us a full breakdown and did all the math in front of us and was super transparent about all charges! Highly reccomend this store!”
“Great experience with Chris, destroyed my phone at work the day before starting vacation. Went to two other locations closer and had terrible experience at both. Took the chance and drove further to Springfield and now it will be my go to spot going forward. Thanks Chris for making purchase of new phone quick and simple”
“This t mobile is awesome! They helped me out with all my issues and set me up for success with my new phone. Mike , Denise & Yannick all put in their expertise together to get us right :)”
“Bo (sorry if spelling is wrong) helped me out immediately when the online techs couldn't. I had tried three times with online support and after failing to resolve my issue after a week, I went in to the store and had it fixed in less than the hold time waiting for an agent online.”
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“My husband and I went back to try to fix an issue we had, from a plan an employee had sold us, in which we lost some old features we had and appreciated. The first lady that sat with us was... ok at first and then we could tell she was not going to help us understand our options. Then the new senior store manager, Da-ron, jumped in and was truly a pleasure to interact with. He walked us through all of our options, with a smile, showed us how to manage the features from our phone, gave us a few options. Before he jumped in, I was considering changing plans, but will not be doing so now. I hope Verizon compensates well and makes an effort to retain people like him. I would highly recommend this store based on our experience with him”