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November 2023 by patricia S
Absolutely TRASH! I paid for the gold package. After there was still quite a bit of dirt on my car, I was going to let it go. When I opened my door I was surprised to see that my mats were soaking wet. when I went into question it, I was told they get power washed (which it did not say) someone came out and half way dried them off and told me with an attitude that the menu says they are power washed. I decided to call and speak with the manager to my surprise the person with the attitude was the manager. I asked him to read me the menu since he insisted it said power washed. it said mats would be brushed. He then said I should have asked what that meant. basically blaming me. I then questioned why would I ask and if they were choosing to power wash they should be drying them off. he then told me it is quick car wash. I pointed out how dirty my car was and his rationale was does you dishwasher clean your dishes as well as your hand. maybe you should pay for a hand wash. I said maybe your sign should say Partially hand wash. the blatant disregard for customer service here is a joke. he did nothing but blame me and took no accountability. thankfully this was just a dirty car and wet mats, imagine if they did damage to your car, they 100% would do nothing but blame you. STAY AWAY!
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October 2023 by Patricia S.
Absolutely TRASH! I paid for the gold package. After there was still quite a bit of dirt on my car, I was going to let it go. When I opened my door I was surprised to see that my mats were soaking wet. when I went into question it, I was told they get power washed (which it did not say) someone came out and half way dried them off and told me with an attitude that the menu says they are power washed. I decided to call and speak with the manager to my surprise the person with the attitude was the manager. I asked him to read me the menu since he insisted it said power washed. it said mats would be brushed. He then said I should have asked what that meant. basically blaming me. I then questioned why would I ask and if they were choosing to power wash they should be drying them off. he then told me it is quick car wash. I pointed out how dirty my car was and his rationale was does you dishwasher clean your dishes as well as your hand. maybe you should pay for a hand wash. I said maybe your sign should say Partially hand wash. the blatant disregard for customer service here is a joke. he did nothing but blame me and took no accountability. thankfully this was just a dirty car and wet mats, imagine if they did damage to your car, they 100% would do nothing but blame you. STAY AWAY!
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October 2023 by Mercurydragon
I travel 10 miles to come here. I don't trust any other. They always do a phenomenal job. Thank you @Horshamcarwash
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October 2023 by Jason Z
Services are a bit pricey, but they do a nice job.
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July 2023 by Anthony Graham
The staff at Horsham Car Wash is always professional, courteous, and I am always pleased with the work they do on my families vehicles. I highly recommend them to anyone looking for a good car wash.
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May 2023 by Jeffrey Kauf
Jay and the crew pay attention to every detail concerning car washing and detailing at very reasonable prices. Get to know this car wash, and you won’t be disappointed.Services: Scratch removal
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April 2023 by Dr. Ñeşreeñ Ñãssęr
I can today March 16, 2023 hoping for better service! No way. I wish I can give them a ZERO star I would. Poor service and horrible customer service! The equipment is broken most of the time( see pictures), yet no apology, discount! or even hand wash instead of the equipment! Just pay and leave. I used to have membership with them for my 4 cars, now it is dawn to one. Today is my last time to use their service.
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April 2023 by Tyler Adams
5 ⭐️ ⭐️⭐️⭐️⭐️ only car was I go to , love the people great customer service and my car always looks emaculateServices: Auto interior vacuuming
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March 2023 by Ass. Prof. Nesreen Nasser
I can today March 16, 2023 hoping for better service! No way. I wish I can give them a ZERO star I would. Poor service and horrible customer service! The equipment is broken most of the time( see pictures), yet no apology, discount! or even hand wash instead of the equipment! Just pay and leave. I used to have membership with them for my 4 cars, now it is dawn to one. Today is my last time to use their service.
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February 2023 by Amy Miller
My car wash is always fine, but the reason why I think they are exceptional is because I accidentally left a phone with debit cards out in plain sight and they were still there when the car was returned to me. Very grateful for their honesty!Services: Auto interior vacuuming
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December 2022 by Patrick M.
Charged extra money for oversized vehicle. 6 cylinder Kia Sportage is far from oversized. On top of already ridiculous prices.
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December 2022 by Diane Leiba
Prices are higher but they always do an amazing job. I love the hand towel driers they are happy and personable. THANK YOU GUYS FOR YOU HARD WORK. Your the best part of my visit everytime. Especially the guy with SUV knowledge about Landrovers.
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August 2022 by John OConnor
I took my car here for a platinum wash. When my car was returned, there is a huge crack in the center of the windshield. I pulled from the drying area and went back inside. The manager took several photos and disappeared for 15 minutes to look at video.When he returned he said he saw nothing on the video and the crack must have been there before the wash. It is about a 12 inch crack starting near the rear view mirror and radiates to the driver side. Surely not something I wouldn't have noticed. He texted me later with a link to a glass repair facility but said they will not pay for the repair.
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July 2022 by Mark Evans
The team at Horsham Car Wash do a great job. Good car washes are becoming hard to find and Horsham is my go to spot for a wash.
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July 2022 by Stephanie K
My boyfriend surprised me by taking my car here and Having it washed and the inside vacuumed & detailed.I had no idea anything was even done so he had to tell me that he took it And I still can hardly tell it was cleaned.He really shouldn’t have paid them because it looks like nothing was even done but we just won’t come back here ever again.Save your money, do it yourself or take it anywhere else!Services: Vacuuming
