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March 2024 by Elizabeth Young
UNRELIABLE!! company cancelled less than 24 hrs before job. I selected this company through U-Haul to load U-Box for relocation. Payment was made accordingly. I never heard from anyone. I tried multiple times the week prior to the move to confirm, did not get a return call. Finally, the day before the move, the manager at U -Haul was able to make contact only to be told they would not be showing up, and gave no explanation of why they were cancelling.Fortunately a company out of Hagerstown Md, Safe Care Moving, agreed to do the 2 hrs trip to Altoona to load the PODS. This company was fantastic, call them! AVOID FERRIS MOVING COMPANY
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January 2024 by Steve Mueller
They provided the help I needed. I will use them again if I need a mover!
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November 2023 by Mitch Lemme
This experience was a disaster. It was a good reminder that good reviews do not always mean you'll also have a positive experience.Key takeaways: if you go with this company, be prepared for a literally last minute cancelation with no forewarning, and use a payment method where you're able to dispute the charges.Had a moving job scheduled for 10AM Saturday. I received an email at exactly 10AM Saturday stating they had to cancel. Not a call... a 160-word email. The email stated he was on a job or else he could call. You're on a job, but have more time to write a 160-word email instead of calling your customer? Please... The email also stated the movers called off. Surely they called off before 10AM? Why wait until the very last minute to send a cancelation? Communication with your customer should be of the utmost importance. If it's one hour before start time and you're having trouble getting things together, CALL your customer to let them know so you are not wasting their time...I wish it ended there...Two deposits were paid to the company prior to Saturday. One refund showed on my statements as processing that same day, but the one paid a week prior was not. Called about it - no answer or returned calls. Emailed about it - no response. Only after I mentioned I will be pursuing legal action several days later did they finally respond saying they are "diligently" working on a refund. Did that fix it? Nope. I had to file a dispute with my credit card company to get a refund.The email stated that they understand cancelations like this would ruin a reputation - this review should come to no surprise then. I've learned my lesson and I hope this review will help others make a better choice.
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October 2023 by Zahraa Al qassab
Long story short, contact Mathew for moving help.We moved from state college to a 3 hours far town. Mathew and his team arrived and loaded eveything into the truck in JUST 1 hour. They went up and down (3 floors) with heavy furniture without complains or even taking a break. They were very punctual, kind, and easy to communicate with. If you’re looking for movers. Get in touch with Mathew. Thank you so much guys
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September 2023 by Josh Burke
The guys were respectful, very hard working, kind and took care of our belongings. If I could give them more than five stars I certainly would. I would strongly recommend The Ferris Moving Company.
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September 2023 by Joshua DM
Adam and Charles did a fantastic job. Packed everything professionally and efficiently. Very kind and patient!!
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August 2023 by Craig S.
I've used these guys twice now and found them to be professional, prompt, friendly and they took very good care of moving my furniture. They went over and above making sure I was completely satisfied with everything.
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June 2023 by Keith Russell
I was very impressed with the quality of service, responsiveness, and professionalism from Matt and his team. They were careful and efficient with everything that needed to be moved and were able to get me scheduled in a short timeframe.I highly recommend their services to anyone who is looking for a great value and superior service.
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June 2023 by Katy Hibbard
I had to move my mother from Altoona, PA to Lawrenceville, PA to an assisted living center. Mathew and his team were professional and delicate with her belongings. He worked with us on a schedule and was prompt with timing. Their kindness and care was appreciated and I highly recommend them.
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June 2023 by Chi Rho Bear
Excellent service. The guys showed up in the expected time frame and did the job without complaint. They were extremely professional, curious, and accountable. They disclosed that a dress drawer accidentally dropped when I was not there to see it. It received minor scuffs and they gave me a discount on the extra hours for it. They also got our hot tub moved into a difficult destination again without complaint. Very professional they had all their forms in order and documents signed definitely not a fly by night moving company. If I were to move again I would definitely use these guys again.
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May 2023 by Tim Berg
I must say, heading into this move I had been soured by moving companies in the past. Matthew Ferris and his company by far exceeded my expectations. They were very well priced within the market and yet still over produced in my opinion when it came to loading/unloading my stuff. Every person on the job those two days were wonderful to deal with and I wish them the best of the luck in the future!
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May 2023 by Mallory Yarwood
The Ferris Moving Company was a joy to work with from start to finish. Because of a last-minute change in our closing date, we only had a few days in which to make our moving arrangements. I called around to a few companies for availability and quotes, and Ferris Moving was the most professional and had the best rate. I really appreciate their online system, which shows you exactly how the cost breaks down so there are no surprises. When the team arrived just as planned for the move, they were polite and hard-working. They took great care of our belongings and tackled a few trickier jobs, including disassembling and reassembling 2 beds. I would definitely recommend these movers to anyone looking for reliable and affordable help with a move. Thanks for everything, guys!
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May 2023 by Paul Crawford
The company responded quickly and gave a fair and comprehensive estimate. Very professional and moved a bunch of stuff.
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May 2023 by Peggy Beck
The Ferris Moving Company moved our heavy items to our new home. They were professional, polite, friendly and careful. Our furniture arrived without a scratch.We are very pleased with their services and would gladly hired them again!
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April 2023 by slam j
Very professional
