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September 2023 by Google user
Was incredibly rude, there were two guys working at the time and my friend was treated poorly. Just making this review to hopefully snap some sense into this store to make sure every customer is treated with respect. She simply wanted help to set up internet mainly, and store did not help told her to call customer care. She wanted to call care so they could talk with store and help with figuring things out but was given attitude for that...please don't do this to people. Thank you.
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June 2023 by J. Landry
Very knowledgeable fixed my phone issue right away, something I had to make a special trip for because customer care couldn't resolve my situation over the phone it took them the phone customer service 11 days to say just go in the store. The guy had it fixed within like 7 minutes. Moral of the story ever since tmobile took over sprint they suck.
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February 2023 by Colleen Bacher
Seems like they are better stocked and pretty good at explaining new phone to person phone bought for
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January 2023 by Richard Campbell
They took care of the phone swap and data transfer all on one visit. AWESOME!
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December 2022 by David Surline
Worst customer service experience. Two guys 'working" would do nothing. Most unhelpful employees, let them know.
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October 2022 by Jon Houck
Not happy with the phone service itself
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September 2022 by William Wright
Nate helped us switch over from other carrier. He did an awesome job!
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September 2022 by ronald gipson
Nice atmosphere..very friendly and helpful staff..good people
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August 2022 by Len H
Quick and easy, out the door in 10 minutes. I'll be back when it is time to upgrade.
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January 2022 by Terrill R Laughbaum
Employees are very knowledgeable, curtious and efficient! They helped us and had us out the door in no time!
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September 2021 by WerkinPrincess
Robert and Pat were great during the process of upgrading to a brand new phone. They both were very professional and kind. And made the whole process stress free and easy
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November 2020 by Kenneth Brumbaugh
Was there with my father who has hearing difficulties this evening after his phone broke (charger port). Tyler went way above and beyond to help him get what he needed. So professional and personable all at the same time! The best sales rep you could get!
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August 2020 by Justin Settle
I went to this store on Sunday October 6th 2019. I walked up the counter. One gentleman was obviously just a friend just hanging out and the other was the employee. I asked for a manager and was informed that he was the manager. I proceeded to ask him a question. He rudly stops me midsentence to tell he isn't a corporate store. The thing is I know this. The nearest one is in Robinson right near the Pittsburgh International Airport where I have spent the last 17+ years working. I may have an idea where this place is.... So I just turned around and walked out. If this gentleman is a manager he needs to take management classes to learn how to talk to customers. There was no customer service in his voice and he rather slack off and talk to his friend and be paid instead of actually working for pay.
