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February 2024 by Eryka Lovell
Covering up their mistakes instead of owning up to them and trash talking people who told the truth, nothing but money hungry and greedy and don’t care about anyone else!
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February 2024 by Derrick Graham
Have spent way too much money at this store for them to turn around and spit in our face as a a community. Management punishes our group of yugioh players for the actions of yugioh players in a different location, it's absolutely laughable. Like a target in California gets robbed by a tiger so a target in Ohio bans tigers from their store..horrible horrible management. If you want to buy product it's cheaper and a better environment at juniata cards downtown Altoona, and gameplay at the comics vault also in Altoona. Hopefully nobody falls victim to this place again and it can close it's doors for good.
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February 2024 by Eric Ferguson
It’s saddens me to hear that YuGiOh is no more at this location.From my understanding, it was due to occurrences at a different location completely unrelated to the player base or staff at the Altoona location.I had been looking for a great YGO locals since coming to PA in 2020 and found some but none others compared to this location.I truly hope that management understands the impact this has made with their local player base as well as those such as myself that used to drive happily 45-50 mins to play once a week or even more.Sad day for YuGiOh and the players that have continued to grow and promote this location as it’s all gone in the blink of an eye.Not sure how the store will come back from this as only time will tell how the community will receive their response, which from what I see currently is not very positively.
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February 2024 by Goody McCormick
The owner keeps copy and pasting the same response to all the recent reviews, and I wanted to comment on it. Their response:“This decision was not easy to make. Unfortunately, our stores have experienced significant issues which have been caused by a group of Yu-Gi-Oh players.”This group was not at our store. We were banned for no reason.“Due to this we have decided to indefinitely suspend Yu-Gi-Oh play in our locations.”Despite the fact that, once again, we did nothing wrong.“ Products will still be available for purchase. This decision has nothing to do with profit and only has to do with addressing issues that have created a toxic environment.”Our community was not toxic, we are being punished for issues at a different store. If I want to pay outrageous prices for yugioh products, then sure, I will come back. You guys can keep making excuses, but it doesn’t change the fact that your actions are garbage and your owner is a misogynist. I hope you enjoy being blacklisted by our entire community. I dare you to copy and paste the response I commented on to this review.
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February 2024 by Vishnu Tej Dasari
This was an awful experience overall. Punishing a group of people who were not responsible for the mistake that was made with no regard to their loyalty and support of the business is beyond disrespectful and just overall disgusting. Complete lack of professionalism from the owner. Also, the copying and pasting of the same irrelevant and pathetic response to everyone of our Yugioh community who is leaving a review just shows that the ownership just does not actually read the reviews here but in general, they do not care about their customers or this issue overall. Saying this is not an easy decision to make is a complete joke when the decision was taken essentially immediately and without discussing it with anybody from our community. If they choose to respond with the stupid response again, I’ll know the owner is worse than absolute garbage.
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February 2024 by Bush Vo
Cashier guy snobby and they let go one of the best persons of all time. Was a place to be. Not a place to trust
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February 2024 by Gage Wagner
This use to be a place that cared about the community it served. Use to be. They have recently eliminated Yu-Gi-Oh tournaments at this location after their other two locations didn't follow guidelines and received a punishment from Konami. The Altoona location's judge Darcy, followed the guidelines to the letter and got punished by the SCG ownership for no good reason.Worse though, is thinking that they could assign this blame to a "group of players." If you're solution to a problem is to punish the whole community for the actions of one group, you certainly should not be running a business, especially a hobby shop. It shows poor managerial skills, lack of knowledge of your customer base, and proof that we are no more than line items on your balance sheet at the end of the day.Even their response to this situation screams "We either don't care or are not competent enough to handle it." Its made even more apparent as they copy and paste the same response to nearly every post about this situation.This use to be the place I went for all of my hobbies, including MTG, Yu-Gi-Oh, card sleeves/binders for both, graphic novels, and more but quite frankly, I will look for those items elsewhere. There is multiple stores in the Altoona area that can service our needs for this product WHILE making us feel valued as a community.Do Better.
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February 2024 by GorRoc Bloodgrin
Rude employees behind counters. I used to play tcg games here but after their other 2 locations were caught by Konami breaking ots rules... they slapped us ALL in the face by getting rid of Yu-Gi-Oh all together at all locations. Please save your time and money for other small businesses in the local area.And now as you can see they're trying to pass the blame onto their customers and players.
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February 2024 by Nobody Cares
This place had a good selection of single cards, TCGs, legos, figures, and ETBs. However, the guy behind the counter was kind of snobby. I regret buying anything from him. We went to Gatehouse instead.
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February 2024 by Andy Williams
Great atmosphere, had plenty to choose from.
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January 2024 by Aspen sage
All of the Pokemon was fairly new .
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December 2023 by Parker Kurze
Had all of the football cards I was looking for and much more. Very nice time walking around and parading the catalog. Would come again on our next time.
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December 2023 by Richard Kurze
Awesome store! The kids found things that they liked!!! We will be coming back in our future trips!
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November 2023 by Nik Bailor
Called about a restock of lorcana boosters. They’re selling almost double msrp. As of the scalping on the game isn’t bad enough. A supposed FRIENDLY local game store is part of the problem. Nah…won’t be going back there ever again.
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September 2023 by Warren Troy
Great store. Clean and well organized. Very knowledgeable staff.