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January 2024 by Richard Barkley
I received pleasant and prompt service opening up a safety deposit box.
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July 2023 by Mary Lillamb
Stopped inside to make a deposit and get my pin changed. The over weight disheveled woman got my account closed for some unknown reason.She should put that energy in to losing weight and minding her own business.Shady bank practices. They will search your transactions and rude customer service. TO SAY THE LEAST.
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November 2022 by Jesse
My family has banked with m&t since the early 70's. After the passing of my father we realized one of his accounts did not have a beneficiary listed.The reception was clueless, almost sending us down a rabbit hole, after threatening to close my accounts, I spoke with Tracy Apple that seemingly had some idea of how things work. Her comment that "Well I guess your husband isn't here to grant you access" followed by a brief fake chuckle and fake smile was not only unprofessional, but entirely uncalled for particularly within two weeks of his passing.I truly can't fathom the stupidity of making a widow cry and not even acknowledging the ignorance of your statement. A company that would put this kind of woman in a management position is irresponsible and undeserving of business.
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June 2021 by Geoffrey Palmieri
Nice bank. Just got a mortgage through them and have had a checking account for years with no fees no problems.
