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March 2024 by James Morris
The service was great! Stopped in for a fitting.
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February 2024 by Morrgrath
Friendly staff and great clearance deals
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January 2024 by branden helbig
Honestly, I never had a bad experience at this store. Only putting 4 stars because i feel some employees could be a "bit" more positive and friends. Other than that, it's an amazing place to buy clothing, house items, etc..
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November 2023 by Annelise A.
We have a wedding to go to in PA in a month or so and are from Colorado, not near a Men's warehouse. We took extensive measurements at home based on what another employee told us to measure. The men also have previously been measured at a Men's Warehouse. The customer service representative said "If the suit does not fit, you are going to have to pay for another one. That is not my problem." Amongst other quotes that I genuinely do not have the mental energy to share, the service here was subpar at best and incredibly rude. Would not be surprised if they give us the wrong size suit intentionally for an extra dollar.
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October 2023 by Travis Miller
Very detail oriented and helpful. They're a bit pricy but worth every penny.
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September 2023 by Ron Cence
I normally have a great experience here however, I came into the store today and not only was I not greeted by anyone, I was never greeted by anyone. 2 guys stood at the counter talking and never offered a “hello” not to mention assisting me. I had brought in a jacket and shirt and wanted some expertise in picking out a tie, pants, shoes etc to go with it. After walking around aimlessly for about 5 minutes, I walked out and the one guy said “see ya later man”. No, no you won’t.
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May 2023 by James Wolfgang
Found the only suit in 4 counties that would fit 50 slim tall, me, was unable to buy it due to cost, but will definitely be back to grab, staff was awesome fast and attentive
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April 2023 by Lindsey Kepner
Men’s Wearhouse in Altoona is a joke. They do not honor appointment times. They have a new system where they’re asking each customer to scan a QR code when they come in. The QR code does not work. Most people who said they signed in, weren’t on the list the employees were looking at. We got skipped over many times. Even with a big group of us waiting, no one asked us what our name was and what we needed. When I asked what having an appointment does since they go off the order you sign in on the QR code, the employee stated that having an appointment would secure your spot. However when I told her our appointment was scheduled for an hour ago, and we had been there for that entirety, and had been skipped over many times, I was told that they were busy. Many of the people coming in were picking up or getting fitted for prom and did not have appointments. The customer service is horrendous and the new system they’re using is bogus. We ended up telling them we weren’t waiting any longer and called a local bridal shop who will honor our appointment and treat us with respect. I will never be back to Men’s Wearhouse.
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February 2023 by Martina Baddick
Poor customer service. Had a hard time getting someone to help us both times we went. Pretty disappointed in the whole experience, will be trying a different location in hopes to get better service.
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December 2022 by omar sleem
The worst experience ever. My wedding tuxedo was sent to them for alterations. The curly-haired tailor appeared to be very inexperienced and was unable to properly measure my sleeves. My pick-up date, which was three weeks later, was when I discovered they had not even begun to work on it. I was asked by the assistant manager to give them one more day. When I went to pick up the suit the following day, I saw that the tailor had simply hemmed the pants and had not tapered them or even shortened the sleeves of the shirts. The pants were awful when I tried them on; they were much shorter than they should have been. The assistant manager is a really friendly and helpful individual. He gave me a refund for the terrible and time wasting experience. Even still, he acknowledged that he lacked an answer for everything. Given that my wedding is next week and I need to fly abroad for it, I now need to find another place to have my suit altered.
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November 2022 by Bob S.
I had a great relationship with a Men's Wearhouse in my old neighborhood. TI went to the Altoona store to have some tailoring done on my suit pants. I needed a suit to go to a wedding. The wedding was 5 weeks away and the person assisting me at Men's Wearhouse told me I would have my pants back in plenty of time for the wedding as long as the tailor could do the alterations. If he couldn't I was told I would get a call within a few days. No call came, To be safe, I called the store a few days later to see if they were going to be able to do the alterations. I was advised that if the Tailor had not called me they were being done. This was a lie. If I was told at that time that the alterations could not be done I could have bought a new suit and had it tailored. I would've bought that suit at Men's Wearhouse had they been honest with me. Several days before I was supposed to pick up my pants I again called Men's Wearhouse to see if my pants might be ready. An employee checked for me and told me they would be ready Friday night after 7 as promised. When I got to the store after 4 weeks to work on them I found the Men's Wearhouse had done no adjustments to my pants. There was a note from the tailor saying it couldn't be done the alteration was too extreme. Last minute with no prior notice I was hung out to dry. I will now be travelling in 5 days. I have no suit that fits and no time to get one. Thank you Men's Wearhouse in Altoona. At every turn you dropped the ball. I will see if suspenders might work to hold my pants up. I will not be taking my jacket off. I will not be doing any business with Men's Wearhouse in Altoona. Their conduct in this transaction is disgraceful. DO NOT TRUST THESE PEOPLE. 1 was a generous rating.
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June 2022 by Garrett Tomak
Mike changed some pickup times and drop off times for my tux. He’s a straight g; thanks for making everything easy. Great experience overall
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May 2022 by Ryan Baranik
Incredible experience from start to finish! The manager, Mike, knows exactly what he’s talking about, can really relate to current styles. The selection is great, and all alterations are in house. A lot of people think it’s over priced, but in all honesty, the prices are actually pretty realistic.
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May 2022 by Mary Naugle
Excellent experience staff was very helpful and accommodating.When my son had to go for measurements for a tux for prom we had a big snow storm and were running late they allowed him to come in later.He looked great on his big day.
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May 2022 by Julian Drass
Great Service. Very friendly man who helped me with everything… offered tons of different options and was well educated. Very helpful.
