-
November 2023 by Deziree Little
They did a very good job on my mustang. Can't even tell it was repainted on the bumper. They put a better part on it that was there before. First experience going to an auto body repair. They didn't disappoint. Would go there again if I ever need anything done.
-
October 2023 by Rob Orner
Thank you for repairing my truck so quickly and everything looks great.Services: Exhaust
-
August 2023 by Alison Verba
We were extremely pleased with the level of service done. Our car looks perfect and everyone was friendly and helpfulServices: Painting
-
July 2023 by Tammy Dewald
excellent customer service,got my car in next day for estimate very thorough
-
July 2023 by Dave Shannon
It took 2 months from estimate to repair completion. The work was excellent, but even allowing for "supply chain" issues it seemed too long of a wait.Services: Painting
-
May 2023 by Susan Haupt
Staff was very knowledgeable and friendly. Was in a car accident. The front left side of my car was hit. Had my car back within two weeks. Everything was perfect.Services: Painting
-
March 2023 by Joseph Mendoza
Was recommended here by Penn Public of Altoona for body & frame work. Service was great! They were able to get me in as soon as possible! Would definitely recommend ?Services: Painting
-
January 2023 by Sherry McCulloch
Wonderful people! Abe made sure everything was done to my satisfaction. Thank you! ?
-
October 2022 by Shawn Melito
I went to Luciano's because they were approved by the insurance company. Was told there was a 45 day wait for parts, but I signed all the authorizations I was supposed to get them ordered. Called them after 30 days for an update and they never called me back. Then again after 45 days. After almost two months they called me back and said that they never ordered the parts and now it is a three month wait. Absolutely the worst customer service experience I have ever had. I would give no stars if that was allowed.
-
October 2022 by Kelvin Coder
My 2021 ford expedition got hit on courtesy ford's parking lot. So I had my vehicle stay there to get fixed here it is 3 months after and they still haven't touched it its been the worst customer service every time I call and ask for an update I get told hopefully by the end of the month. Now we are closing in on the end of month 3 and when I call in it will probably be the end of next month mind you this is a $85,000 vehicle that now has been in there parking lot longer than I've owned it and I was never made aware of how badly they over booked them selves original I was told 1 month and again here we are 3 months later and still waiting I would not recommend this body shop to anyone epecially the one at 501 pleasant valley Blvd at coursty ford
-
August 2022 by Renae Campbell
Let me start by saying I have no problem with the repair quality. I do however have issues with communication and the speed with which the work was done. One WK was my quote to finish work...nearly 3 wks later we get our car back. Multiple calls to the. Business to ask about progress and the receptionist was rude and clueless.a few items that were discussed to be repaired were ignored and my wife was told they were never discussed. Had to wait on parts and a month later have them iatalled. Once again with mass confusion and delay. I would caution against using this body shop. It appears to be they are too busy to be efficient and don't care one bit about customer service.Services: Painting
-
January 2022 by Brandon Ryan
Submitted an estimate request November 29, using their website. Uploaded pictures of the damage. Over a month later and still haven't heard back about my estimate.
-
January 2022 by Travis Miller
Got hit by a deer. They had my SUV done in a week. Great job!
-
December 2021 by Kayla Yahner
Great customer service from Danielle, Shawn and Ray! Got me taken care of in a timely manner and fixed what Safelite messed up!
-
August 2021 by Tomaline Slowik
The work is great. Communication, however, not so much. Was told my car would be done on a Monday (1 week after being in shop). I called Monday and was told Wednesday. I called Thursday and was then told Monday or Tuesday of the following week. I got my car back that Thursday of that following week. I understand things happen and more damage is found, but I was not called and kept up to date on when it would be done. I had to call them. Again, satisfied with the work done but communication is important as well. Especially because I was down a car for a over 2 weeks.Services: Painting
