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July 2024 by Paula Imler
Geat work, no complaints, great customer service, I would recommend
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July 2024 by Michele Lidwell
I have always been pleased with the work that Luciano’s do. They treat you with respect, kindness and make you feel welcomed. Thank you Luciano’s I would not go anywhere else !
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June 2024 by Carol Smith
Lucciano's is by far a 10 star rating ! I recently took my 2018 jeep wrangler for corrosion work . I also want to add that I live 2 and a half hours away and went to this autobody shop. I was treated like family. Customer service was stellar , I was kept updated all throughout the process. Ray, Morey, Denver and Beth ..thank you so very much. I know how important it is to have the vehicle prepped prior to the painting by someone who knows what they are doing ! And good painters and detailers like yourselves are hard to find .I was so impressed when I picked up my Jeep! ( and I am fussy when it comes to my vehicles.) You all are awesome !!! I definetly recommend this shop for all autobody repairs ...you all deserve a 10 star review!!! I hope I didn't leave anyone out ! Excellent job !! Thank you!
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May 2024 by Tina Dunn
Luciano’s did a great job . Very good customer service. Car was clean and ready for me when I picked it up.
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April 2024 by Brighton Gold
I took my car to get an estimate for an insurance company after someone rear ended me. The guy who came out to look over the damage acted very condescending towards me because I have an older car (2009 Camry) that's been though a lot of accidents. (I haven't been able to afford to fix a lot of the cosmetic issues.) He actually asked me "This is in really bad shape, do you even want to bother getting it fixed?" He also told me there was no reason for me to be getting estimates, even though that's what the insurance company told me to do. The whole experience left me feeling crappy and annoyed.
I really don't like slamming small businesses with bad reviews, but I feel like it's unfortunately warranted in this case.
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February 2024 by mary kay Baughman
I am very pleased with the excellent work they did on my car and the great customer service I received. I will highly recommend them to my family and friends.
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January 2024 by Michael Sisto
I would give zero stars if that was an option!
My vehicle was scheduled for repairs December 18th, late afternoon on December 20th it was still sitting outside where I parked it! There was snow on it so it had never been moved! When I questioned them they told me it would still be done on December 26th, when I called that day they told me it would be December 28th! They called me that day to tell me it would be another day, now December 29th! They called me at 4:15 on the 29th to tell me the vehicle was ready, knowing that I couldn’t get there before they closed!
They are closed Saturday’s, Monday is a holiday, so I will continue to be without my vehicle till Tuesday January 2nd!
They got their money and they didn’t care how inconvenienced I was! TERRIBLE CUSTOMER SERVICE! TERRIBLE COMMUNICATION!
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November 2023 by Deziree Little
They did a very good job on my mustang. Can't even tell it was repainted on the bumper. They put a better part on it that was there before. First experience going to an auto body repair. They didn't disappoint. Would go there again if I ever need anything done.
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October 2023 by Rob Orner
Thank you for repairing my truck so quickly and everything looks great.Services: Exhaust
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September 2023 by Sherry Wills
Wonderful people! Abe made sure everything was done to my satisfaction. Thank you! ?
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September 2023 by Nourishing Body Mind and Soul
The car went in as planned. It needed more work than originally thought. Was still complete before initially promised.
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September 2023 by Jerrod Mcchessney
They are good people
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August 2023 by Alison Verba
We were extremely pleased with the level of service done. Our car looks perfect and everyone was friendly and helpfulServices: Painting
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July 2023 by Tammy Dewald
excellent customer service,got my car in next day for estimate very thorough
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July 2023 by Dave Shannon
It took 2 months from estimate to repair completion. The work was excellent, but even allowing for "supply chain" issues it seemed too long of a wait.Services: Painting