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“Katie made the process smooth and effortless. She was very professional on ethe phone and in person. ARC is an excellent option for any of your personal or vehicle loan needs. Would highly recommend both locations in Altoona”
“I have been banking with Altoona First for many years. They have always been great to work with. I want to give a special thanks to Sarah and her team at the Martinsburg office. Every time I go there, they are always friendly and outgoing. I wouldn't bank anywhere else!!”
“Not bank related but my biggest gratitude goes to this young man.. So I was at Walmart earlier today I was trying to manhandle a tv and a puppy at the same time the gentleman from the bank walked me out to my car pushing my buggy with the tv. He loaded it into my car !! Thank you so much for the person you are !!”
“I lost my job there was no hope for me I suffered looking for job luckily I came across Kelly Robert on Facebook review about forex and binary trade/ crypto currency exchange I borrowed $1000 to invest with Kelly Robert and I have a profit of $13800 in 6 working days now I pay my debt and I'm very grateful to you, I will advise all of you who want to invest for the future and the better of tomorrow should start with Kelly Robert please and please you should not invest with all this scammer here you can reach Kelly Robert via Email”
“I had just bought my first home through First Commonwealth Bank, I worked with kaitlyn and she was GREAT,the process went really well,communication was on point,she discussed the different programs, and which would fit me best for buying my first home,highly recommend kaitlyn for anybody trying to buy a home she the best!!!”
“At first, I didn't chose citizens, citizens chose me. And I say that with a well-to-do demeanor and blissfully genuine smile on my face.
I say this because I am not the first generation of my family to not only trust the financial aspects of this bank, but to trust and know the people behind the teller booth.
I know this, because before my father suddenly passed away, he was a consistent and happily suited member of citizens bank. His branch may have differed, but the experience, loyalty, affability, trust, equality, personal attention and fairness is all the same. The bank I am currently Google reviewing for is the bank that when I not only needed financial guidance the most, not only needed trustworthy help with the funds left behind as my father moved on; they were the bank that handed me tissues when I cried, cried with me. Stayed and worked with me thoroughly so that not only would I know I was in good hands, but could feel them gently wrapped around me in a warm embracing hug.
When I walk into my bank, I am welcomed by the confident and beautiful women who helped me since day one. Greeted with my name, asked about how my family is doing, asked how I am doing. And this isn't just customary customer service kindness. This is my new family, my new friends, very much caring about what is going on, how they can help.
My first day there, two of the women that helped me stayed an hour late to make sure everything was safe, secure, and I understood what was going on. I was young, walking in those doors. I was young, going through what I did. And despite how I feel at times, I am still young. Not once did my age or vulnerability give these compassionate and pure hearted employees a wink of an idea to take advantage of me or my circumstances. They empathize with me, assured me everything would be okay, and let me know they were there, no matter what.
And to this day, I look forward to going to my bank and seeing the people who helped me beyond the standard. Beyond the exception.
This bank, and the people in it, are exceptional. And I genuinely would tell any business, person, student, family; whomever.
To see and feel what it is i know from citizens bank.
The experience I've had is priceless.”
“I had no idea how it was going to go, but I was satisfied with my care. Kathy was excellent with helping me figure out exactly what I wanted. My current bank is not my favorite and I may switch over for permanent after w few months.”
“The team at this branch is always so helpful and willing to help me. This is a small branch not a full service bank and they are always suuuuper busy assisting everyone so if you are in a rush; be realistic and patient. I love going to this branch for any of my needs! Thank you to Beth, Sue, Monica, Amanda!”
“I just joined in yesterday and I was really impressed with the friendly staff and the services and the way they make you feel like person not just as a number. Looking forward to be doing further great things in the future ��”
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“As a prior Active Duty Veteran, I have been with Navy Federal for over 10 years. ARC not only beats their rates but their customer service is TOP NOTCH. The ability to text from my phone with a rep is very convenient! Tia and Michele were a pleasure to work with. If you're looking for a credit union that is easy to work with, has the best rates and really works FOR you - ARC is the place for you! I'll be using them for everything going forward.”