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February 2024 by Rabid Union
Completely shady establishment. I received a recall letter in the mail for a part on my car. Bring your vehicle on in and get it checked for free, the letter says. I find out days later that they want $250 for checking my car. It didn't need the replacement but they want $250 for looking at it!! I pointed out to the manager that NOWHERE on the letter does it say *charges may be applied*. He lowered the payment to $159. I cannot believe after me and my family have purchased 8+ vehicles from this dealership that they would screw me so hard. The manager made a terrible analogy of me calling the guy to check my furnace and then being upset that he charged me. Let me explain how to fix that analogy to make it more accurate. The furnace guy would have to send me a letter in the mail saying that I may have a faulty part on my furnace and that he will come and check it for free. He then comes up from the basement and says I don't need the new part but I owe him $250 for looking. That makes his analogy accurate. And yes, I would still be pissed. So be careful of any recall letters from your vehicles manufacturer. It could be a scam to help fund the dealerships. I will be telling everyone I talk to in the state of Pennsylvania and Maryland about this scam. Will NEVER buy anything from this location Courtesy Ford again. Good riddance! ??
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January 2024 by Kimberly Sanders
I have always dreamed of owning a Grand Cherokee and was so happy that Chris and Courtesy Ford made it happen! They made the buying process fast and simple! I’m loving my new Jeep! I definitely recommend them for your next car buying experience!
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January 2024 by Rikki Novella
I bought another car with the help of Dalton Price. Very helpful and takes time to explain everything to you. I wouldn’t want to buy a car without the help of him he’s amazing at what he does. I appreciate all the help he’s given me for both cars I’ve gotten from him.
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January 2024 by Trenton Kephary
Kevyn did an amazing job! Found the right car within our budget was a quick and easy process. Highly recommend him if you ever need a new car!
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January 2024 by Myah Kephart
Kevyn did a fantastic job helping us find the perfect car for our family within our budget. He and Stacy helped to get us the best deal possible as well. Thank you!
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January 2024 by Michael Grager
I worked with Kevyn to find a vehicle to finance. Courtesy Ford gave me a chance unlike any other dealer. Kevyn helped me every step of the way and kept me informed on everything with the vehicle. He even helped me setup the settings too! I highly recommend Kevyn at Courtesy Ford for your next vehicle purchase! Thank you Kevyn and Courtesy Ford for this wonderful opportunity!
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January 2024 by Loren “WILKY” Wilkins
This was my 2nd purchase of a new Kia from Courtesy Ford!! Between Brenda and Caleb they both made it very nice and easy! 2017 sorento was the first and now a 24 seltos. Thank you for the great car and great service!!
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January 2024 by Dave Romanyshyn
I had a good experience getting my F-150 lightning. The staff was not pushy. Dalton and Rex worked together to help me with my sale. I would definitely go back to either of them in getting another Ford. They made things as easy as possible. Expect the typical car buying tactics (talking to the manager to see if they can reduce the price). That is part of the car buying experience, in my opinion!
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November 2023 by Katie Haney
I am a repeat customer of Courtesy Ford and would definitely recommend to anyone. We just recently purchased a certified used vehicle from there and our salesman Caleb Criste was very friendly and understood exactly what we were looking for. Definitely go to Courtesy and ask for Caleb!
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November 2023 by emma mccall
Dalton Price was amazing and extremely helpful in helping me buy a new car. he answered all my questions i had and made sure i understood everything before proceeding with each step! 100% reccomend him as a salesperson for your next car!!
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November 2023 by Connie Elliott
We have always had excellent experiences at Courtesy Ford in Altoona,PA. The manager, sales staff, and parts and service members have always treated us with the utmost respect. A great Ford team!
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October 2023 by kacy mckeel
Had the opportunity to work with Dalton Price on purchasing a brand new Kia K5. I searched high & low for this car that I wanted and thankfully Dalton was able to locate one and set up the entire process for me. He stayed consistent with contacting me with updates on the car before it arrived and contacted me immediately when it had arrived. He adapted to my busy schedule and made the paper work super stress free. I am extremely thankful I got this opportunity & I highly recommend asking for Dalton when planning to purchase a car from Courtesy Ford.
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October 2023 by Dawn Irvin
We had an amazing experience! Brian Foose was a huge help getting us the vehicle we wanted! There was absolutely no pressure and he took excellent care of us! The financial lady that took care of everything was amazing too! I feel bad I can’t remember her name but she was awesome!!! Thank you all for getting us exactly what we were looking for!!!! This is our third time purchasing a vehicle at Courtesy and it definitely won’t be our last!
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October 2023 by Danica Cohen
One word, GRATEFUL. Kevyn promised me that no matter how hard it would be due to my challenging situation, he could get me into a car. Guess what; He did just that. It took about 4 days, but throughout the entire process, he kept me IN the loop and notified me of everything that was going on. He was knowledgeable, nice, caring, and most importantly, empathetic of me and my challenging situation. Due to Kevyn and Aaron’s hard work, I am leaving with a car today. Thank you thank you thank you Kevyn, Aaron, and Courtesy Ford! I’ll definitely be back and I highly recommend them for anyone who is looking for a new or used car.
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September 2023 by jason lee
Excellent customer service and a friendly staff. Listened to my concerns and took care of them. Will definitely use them again if the need arises ( hopefully not though)