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September 2023 by Shelly Graham
Very reasonable and reliable. Great service. Make ya feel like family
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August 2023 by Julie
After talking to the lot about time frame to take back vehicle I woke to the car being gone. Afterwards they kept harassing me refusing to give me a full refund of my deposit .
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March 2023 by John Horton
This place is a joke after you rent it they will follow you around if they don’t like it they will take it on spot when I said something he put a gun in my face I have to go file charges on him people might think it’s a joke right or wrong nobody deserves to have a gun out in their face I’m going to Perdue this till the end he has kept like 350 dollars of my money I don’t care about that I’m going to make sure he doesn’t get another gun permit it was justme and my wife we are both disabledI will let everyone see the reports after this is all done in court anyone can say anything but god as my witness he will pull a gun on you for a simple arguement
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March 2023 by John Rap
This place is a joke after you rent it they will follow you around if they don’t like it they will take it on spot when I said something he put a gun in my face I have to go file charges on him people might think it’s a joke right or wrong nobody deserves to have a gun out in their face I’m going to Perdue this till the end he has kept like 350 dollars of my money I don’t care about that I’m going to make sure he doesn’t get another gun permit it was justme and my wife we are both disabledI will let everyone see the reports after this is all done in court anyone can say anything but god as my witness he will pull a gun on you for a simple arguement
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February 2023 by automart
Just perfect, my truck broke down and got a rental from them and worked out perfect. Thanks
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September 2022 by TIMOTHY LEE SPIGELMEYER JR
I wouldn't give these guys even one star after the way they treated my wife. They rented to her a van that left her broke down 3 hrs away, gave her a hard time about it, then hung up on her over the phone. One of the most disrespectful business owners I've ever seen in my life. You're in the customer service business and that's how you treat someone who is unhappy with their very first time renting? His actions speaks volumes to us and they will never get another dime from us. The good reviews are likely from them!!You will certainly get what you pay for if you rent from here. Bet!!
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February 2022 by Shelly Graham
I will only deal with Chariot in Altoona compared to the other rental companies. Very friendly, clean, very reasonable and dependable. I've had no issues what-so-ever. Since my son joined the Marines and I've gone to see him or pick him up in NC, I've rented 3 cars and they have what you need. The Cross and Country van was perfect. more room than I needed but made it comfortable and enjoyable. The dvd was a plus with his sister's being in the back. Thank you and you know I'll be back. I will always recommend you. Thank you for another great worry free trip. ??
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February 2022 by Sue Gardner
DO NOT rent a car from altoona Chariot, they stalked me and my aunt. she rented the car I took her jeep, we went to grocery store at martins in altoona, I loader the jeep up, then took her grocery bag to the rented car, she took off to sheetz I didn't know, she wanted me to drive it to sheetz put air in the half way flat tire,cause she was afraid to drive it that way shes 71 years old. they pulled in behind the car and with rollback took the car said they were watching us, I hadn't drove the car she did. omg was yelling at me in martins grocery store parking lot like a banshee, and took the car. omg said he was watching us, we did nothing wrong. wow she was taking the car home I was taking her jeep. wtf unreal.
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January 2022 by TIMOTHY SPIGELMEYER
I wouldn't give these guys even one star after the way they treated my wife. They rented to her a van that left her broke down 3 hrs away, gave her a hard time about it, then hung up on her over the phone. One of the most disrespectful business owners I've ever seen in my life. You're in the customer service business and that's how you treat someone who is unhappy with their very first time renting? His actions speaks volumes to us and they will never get another dime from us. The good reviews are likely from them!!You will certainly get what you pay for if you rent from here. Bet!!
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January 2022 by Rachael Weight
This has to be the most unprofessional joke of a car rental establishment that I have ever had the displeasure of dealing with. I cannot warn you enough! Run! Pay the extra $10 or $20 and go with an ACTUAL respectable rental place. First, their cars are crap…they actually put tape over the check engine light. Secondly they can’t keep track of their own behinds let alone paperwork. I have received toll violations for a car that I was no longer renting! I have had bills sent to my house claiming I went across a toll bridge in NY when I was sitting at home. I called and called them and even hand-delivered the notices to this joker in person, and it STILL has not been fixed…THREE MONTHS LATER. Again, beware! Do not do business with them! The owner is nothing but rude and dismissive. I would rather walk across country than drive another one of his death traps!
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October 2021 by Rebecca Howard
I wanted to write a nice review because this is a family business and I feel bad for writing a negative review..I recently got in an accident so I had to rent a car while it was being fixed I work full-time I needed it for the week the first car I rented broke down at the stoplight and the second car started smoking within two days of having it. They towed the car and brought it back to the shop and I was left to walk me and my child home.. there was no other cars available so I had to figure out how to get to work after trusting this place and putting my money into renting a car. He did make it right by giving me a full refund and I did leave some stuff in the trunk although I did not get all of it back he still was able to call me back and give it back most of it. My negative review is because the car is broke down and I was given a lot an attitude before trying to resolve the situation just be careful. Use this as a last resort spend the extra money elsewhere
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September 2021 by Mr. AMAZING
Vaughn is the owner and AWESOME hes a great guy who went out of his way to help me out when I needed a car!! Rates are not bad at all and cars are better than what u pay for..hes a straight shooter.. A+ from me
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July 2021 by The AMAZING FaMiLia
Vaughn is the owner and AWESOME hes a great guy who went out of his way to help me out when I needed a car!! Rates are not bad at all and cars are better than what u pay for..hes a straight shooter.. A+ from me
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June 2021 by Mel Mckee
Very helpful and decent place to rent a car
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March 2021 by Evelye Noll
Having come to this area from out of state and not knowing anyone, I made a decision to rent a car monthly rather than purchase a car. I did this knowing that it would be expensive but feeling that having the ability to have reliability of a running car at all times as well as immediate roadside service would be a vital aspect of living in such a place.While the father ran the business and he had a secretary managing affairs, all went smoothly. I have four dogs and am a human being so, as things came up, they were taken care of easily. He gave me the same car the entire time I was renting, which was almost two years.However the father started to age and his secretary left. At that time the father could not keep up with things and he neglected the inspection, oil changes, windshield wiper changes, windows that did not function and more. To the point where, when I was once pulled over, the police officer made me drive it immediately to the car rental agency and demand a new car.When the son took over, changes began to occur. Despite the fact that I always had paid and always within a day or two of the same day, the son would call me each month on the due date to demand payment. The car was still neglected for oil changes and oversights were made on fluids etc. I was stranded beside the road on Christmas eve and no one answered the phone. I was not provided a replacement car for two weeks following that despite the fact I had already payed for the previous month.I did not say anything at that time because, we are all human. Yes, I have dogs I like to walk unleashed at the state park who are muddy and get back into the car and I understand they are also human.The last time I took the car in, the son examined the car and was extraordinarily condescending. He said oh, this is too nice a car to let get this bad. Look your dogs have destroyed the back door panel. I said, ok, it has been like that for six months or more. He continued on his downward spiral about all that needed done.When I confronted him about the way he was treating me, and that I had been a good client who always took care of what I needed to and that after two years that had been established, he told me he was done and that I could get an uber home.Do not rent from here. I understand the cost is less. It is not worth the fact that your needs as a client and your money will not supersede the owners arrogance. That is going to cost you far more than a few extra dollars to rent somewhere else.I would like to add that I went back and looked and that I have payed more than 10,000 more likely 12,000 in rental fees on a car that was not properly maintained and is not worth, at retail value, that much money.
