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January 2024 by Taylor Boden
Bought a whole suit a little over a year ago. Couch needed to be replaced within a month or two from stuffing flattening and boards in your back. The recliner completely separated. Shortly after the loveseat fabric ripped. The couch and recliner were replaced but definitely not within a decent time frame. Once replaced, couch did the same thing and recliner separated once again.
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December 2023 by Jennifer Decker
Shopping for furniture can be the worst experience ever and I was dreading having to do this.....until I stepped foot inside American Freight. Immediately we were greeted by a salesguy named Brady, who had the most chill vibe ever. He happily explained how their pricing worked, how we could apply for financing if we chose, and then he LEFT US ALONE! That's right! We were able to walk around and look at furniture without someone breathing down our necks!! It was such a relaxed and enjoyable experience! When we did have a question, Brady was right there to answer but was never pushy. As we made our purchase, he explained our options of delivery or pick up and made sure to get all of our information so he could call us when ready. One week later and sure enough Brady called as he promised he would! Our furniture was ready and is now in our home. Quick. Easy. PERFECT!! We will absolutely return and buy more at this store. Prices were so reasonable and Brady treated us as if we were his own family members. It was remarkable! Thanks again, Brady! You are amazing!!
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November 2023 by Lu
Eli, at the Altoona store is absolutely amazing! Kind, helpful, and knowledgeable. He assisted use to make the best purchase possible. 5 stars for this mofo!
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October 2023 by Zeebs3:16
I came into the store to get a new bedroom suite and dining room table for a new house. I was greeted by Joe and Brady right away who helped answer every single question I had. They both made the experience super easy for me with their knowledge and great personalities. I was in and out with my purchases in 30 minutes and extremely satisfied. I’ll recommend anybody I know to go see Joe and Brady because I know they will get great customer service and be taken care of.
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October 2023 by Katie
We had quite the experience the day we shopped for furniture. First off we were greeted as soon as we walked in which was nice. Next my daughter sounds her furniture she wanted pretty quickly which was also nice. Thennnnnn checkout happened...or didn't happen. Through NO FAULT of the salesman we couldn't check out as it kept coming up script error. The salesman at the Altoona location named Eli tried so hard as well as his manager Aaron (I believe). They spent a good hour trying to get it to work so she could buy her stuff, but the script error just kept happening. We left empty handed. The next day (Sunday October 22) we stopped bsck and tried again. The script error kept popping up again, finally realized it popped up if you tried getting delivery. So she was able to buy her furniture but now we unfortunately have to find a way to get it to her house with a uhaul and family members as she isn't living in the area yet. This will cost more than the $109 the delivery fee they offer would cost, but at least she will get her furniture. Family is supposed to go pick it up tomorrow. We will see how smoothly it goes tomorrow. I will update if there is an issue.
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October 2023 by Josh Dubbs
Went in looking for a living room suit and was extremely pleased with the help I received from the Manager Brady. Extremely helpful and knowledgeable. Will definitely be going back in the future!!!!
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September 2023 by Lindsay Emigh
Brady was so helpful both times I was in the store and could not have made the purchasing process smoother for me. My furniture looks so good and you can’t beat the price. The delivery guys were also amazing and carried everything up the stairs. I will be sending everyone I know to work with Brady. Thanks again!!
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September 2023 by Chelsy Huber
Soon as you walk in you’re greeted! And by every employee! Service was fast and easy! Brady and his team were awesome! Came in for dresser for my sons room. He was thrilled!
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September 2023 by Lori F
Brady was very helpful and made sure we got exactly what we needed. He's always had our backs when we had any issues or concerns or questions
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July 2023 by charlene ahearn
Aaron was a pleasure to work with and made the process so fast and simple! He was able to get us same day delivery, which was clutch, and the drivers were super professional and fast!
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June 2023 by Grace
I went to this store to purchase a bed frame. The man who helped me check out was so great! His name was Aaron. Not only was he helpful and polite, but he made me aware of great deals. I definitely recommend this place! Great furniture at even better prices!
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June 2023 by Grace Kulp
I went to this store to purchase a bed frame. The man who helped me check out was so great! His name was Aaron. Not only was he helpful and polite, but he made me aware of great deals. I definitely recommend this place! Great furniture at even better prices!
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June 2023 by Tammie Boston
Brady, Yamin and Eli are awesome. All 3 helped me on 2 different occasions. Very friendly, knowledgeable and answered my questions and concerns.I will continue to do business here.
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June 2023 by Monica Ochoa
Huge shout out to Aaron from the Altoona store! Bought my first new bed after 20 years! He was helpful so kind and explained everything we needed! Definitely be shopping there from now on for all my furniture kitchen ect needs! Thank you Aaron!
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May 2023 by Erin Pratt
I came in with my two elderly friends, who needed a new bed . The bed that was best for them was out of stock the manager, Brady was kind enough to allow us to buy the display!! They wrapped it up for us and everything. Treated us like we were their family with all the necessary formalities and respect. 10/10 would definitely recommend
