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“The representatives/employees Simeon is very helpful. I’ve been here on numerous occasions & never left disappointed. I would definitely recommend the IOakland store to friends & family. I’ve actually also purchased more than one phone from them.”
“My husband and I had the good luck to have Brandon Barba help us with my husband's phone last week. He turned out to be a godsend because my husband can't be without his phone. It wouldn't hold a charge and Brandon did everything for us, from getting the manufacturer to ok a new phone to setting everything back to even pairing his new phone in our car. He is such a wonderful man, so professional, kind and very thorough. He is a real asset to Verizon cellular sales.”
“Geoff helped my fiance and I with adding a line and placing an insurance claim. He was incredibly knowledgeable of all things mobile-related: iPhone OS'es, Android devices, and even transferring a device to AT&T that was previously with Verizon. Very pleasant and engaging, Geoff did an excellent job. For any future service needs, we'll definitely be returning here to see him.”
“Great service and great products, have been a customer for 2 years and I have had zero issues. Although some in-store agents are not very educated on what they are selling so if possible stick with mail in trade-ins or online orders”
“Yo this place is one of the best AT&T store ever.Especially Ben! He was super helpful and understanding. Appreciate his help!I recommend this place to everyone!”
“Called in to grab the new titanium iphone 15 pro, they were unfortunately out of stock. I called back a few minutes later to order online and luckily Aaron had just received a shipment of new phones. I went right down to the store and met. Aaron, he helped me get my oldphone traded in and my new phone added to our plan. He helped me set it up, transfer my iCloud materials, as well as add a screen protector and a case. He even helped me get a 20% discount on my accessories because I bought 3. Here I am a few days later and i’m very happy with the phone. I will check in again in a few months regarding the trade in situation and how it turns out. Thanks Aaron!”
“Thank you so much for helping me out, senior citizen. Still need still help with cell phone and laptop.There was a nice young man at this cricket store, and he really took patience with me, thank you very much.”
“I am really satisfied with the customer service they give is a way above from the other customer services I get from others. I am very happy and will likely come back again and again. Thank you”
“Bought same LG stylo6 again. Sales manager showed me liquid glass protector - new technology to save scratching and breaking which i liked a lot! Great service at this location, my number one cricket store in pittsburgh !”
“The gentleman serving me and taking care of making this transition easy and painless was amazing to work with and I appreciated his professionalism his knowledge and his thoroughness very much”
“Duane is great. I'm retired and I'm retarded. You break I fix has saved my life and kept me in touch with the outside world. Duane in cranberry PA has helped me beyond belief! his newest prodigy, Brittany is equally lovely, however I got to put all the betting I can do on Duane cuz he makes it happenthank you so much Happy New Year you got my life back”
“I went in this past Monday when my phone was not working at all. Hailey was so helpful, unfortunately she had to call Verizon customer service where the first lady was so rude she asked to speak to a manager 4x’s. We finally got another rep who put the manager on to help reset my SIM card. Hailey was very professional she understood I did not have the time or way to another store. Definitely for all my Verizon needs I will go to this store again! (If I wanted to deal with the rudeness of the customer service I would have called myself) oh wait my phone was not working!”
“The Store is very clean and well stocked. The clerk was very helpful and nice to talk to. He helped me choose a new plan for my phone which I can afford. I highly recommend this Boost Mobile for anyone that needs a phone. Keep up the great work. Thanks for all you have helped me with. God Bless You.”
“Raz was extremely helpful during my travels in troubleshooting issues I was having with my phone. Some Boost locations can be hit or miss, but this location was fantastic. Couldn't have asked for a better customer experience.”
“After stopping at the Pittsburgh Mills store to upgrade my phone and dealing with one of the least helpful people I have ever dealt with, (Travis I believe) had made it clear that he was not going to put any amount of effort into simply doing his job.I decided to take the ride to the Fox Chapel store in the Waterworks Plaza where I was greeted by Aiden who listened to what I wanted to do, looked into my account and explained what my options were. Even though it was time for Aiden to be done for the day he stayed and started the process of my upgrade. His coworker Will agreed that he would finish the upgrade so that Aiden wouldn’t have to stay. Kudos for the teamwork guys! Done, no issues, happy!It’s most often not the business as a whole that sucks, it’s the people working!”
“Steve, the store manager, took care of us when we came in to buy new phones. He was kind, helped us find the best deal and made sure we knew about all of the available promotions, but wasn't pushy about them in the least. We had a great experience and will be back!”
“My Husband and I were there last night and the women working was wonderful and patient! I'm making it a point to go there only when she works! It was a long process and she was incredibly helpful and very nice!!”
“Very good store to buy phones!! Customer service means so much these days. I always remind the couple that operates this location that I'm so appreciative of their passion to service the community. I tell everyone how they meet and exceed. I highly recommend this Boost Mobile location.”
“Soumya, is a very great customer service person. I know that I will receive excellent exceptionally great service when I visit this store. She really cares for her customers. Thank you for having a great worker like Soumya.”
“WOW! The cricket guy today helped me so much! They always do at the Noblestown Rd store. He just knows everything and takes his time, is always polite and friendly and makes me feel very comfortable, and not stupid, even though I am definitely not tech savvy. I appreciate that I can just walk right in and get great service every time.”
“I came in after weeks online trying to find the perfect starter iPhone for my baby girl (8years old). Going on a limb I came into boost and the representative Zey assisted me. She was very knowledgeable on the products and service and also made my daughter's dream come true! Today is the best day ever! Thank you Zey <3 :)”
“Whatever they are paying Marquis it isn't enough! Recently had to switch phone carriers due to my father passing, he made the process simple and was very courteous to me and my mother and answered all our questions all while juggling multiple customers. Will definitely be sending business his way!”
“My touchscreen stopped working and I was unable to unlock my screen, so I could not transfer information to my replacement. I first took my phone to the Penn Ave store and was told nothing could be done to access my information.I wanted a second opinion, so I took it to the East Liberty store. The customer service was outstanding, but more importantly, Dakota was able to access my phone, retrieve and transfer my memories and notes.Dakota is very knowledgeable, so if something happens to your phone take it to the East Liberty store!”
“Ray Young is very helpful and very professional experience and he helped me out with my phone and my backup for my phone when I couldn't cut my old phone on and backup data. He figured out way! Served me and another customer at the same time and got me and him out with time efficiency! Great sales rep!”
“The gentleman who set up my phone was fabulous. I made the mistake of transferring to Comcast for a few months and was very unsatisfied with my service and I'm happy to be back at cricket!”
“I've been using Cricket Wireless since they first started never had any problems with anything phone service in fact some of these big iPhones I get better service with Cricket will not change my phone service that's for sure very happy thank you Cricket for your great services”
“Best experience I ever had at a cricket store. MARQUIS was an exceptional salesman. He was patient, knowledgeable, great personality and I could go on and on. Best employee ever!!! This young man is definitely an asset to your company.”
“It was awesome Kyle was very professional knowledge of boost services an wat boost had to offer was on point. the purchase was fast an efficient Kyle was phenomenal that was the best customer service I received in a very long time job well done I'm team Boost Kyle is the best need one of him in every store . He definitely went above an beyond”
“Wish I would have come to uBreakiFix before I wasted money at the kiosk at the mall. This place uses Samsung parts not 3rd party junk and guarantees their work, unlike the mall kiosk. I appreciated Grant's help and advice! Totally recommend uBreakiFix!”
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“This store is in a nice location. Very convenient without fighting traffic on McKnight Rd or Cranberry. The manager is really friendly and helpful. Go see this guy he will take care of you. No pushy sales tactics from him or his employee. Very positive experience.”