The UPS Store #4651 in Allentown is a convenient, locally owned and operated business that offers a range of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers find it easy to return Amazon items, often in under a minute, thanks to the helpful staff who handle packaging and returns efficiently. The team is known for their courteous and friendly attitude, consistently providing great customer service and paying attention to detail, even during busy times. Zae, who manages the store, is especially praised for resolving issues and introducing new services. Packages are delivered promptly and updates are provided throughout the process. The main clerk, Donna, is recognized for her friendliness and professionalism. Overall, the store is a trusted location for shipping, returns, and various business needs, making every visit a positive experience.
Great store. Fast and friendly service, plenty of parking. Just be sure to check their hours before going.
July 2025
The UPS Store makes it quite easy to return items to Amazon. So very convenient. Bring item and original packaging to the store. They will package it up. I was in and out in under a minute. Like a dream!
July 2025
I love this UPS store! They give excellent customer service! They are fast, accurate, friendly, and knowledgeable.
