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September 2023 by Ossie Glo
They hiding prices on equipment rental wood chipper cost me $90 dollar more than the price they show saying because the insurance they are supposed show the final price like other stores
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September 2023 by Wesley Works
Great place to rent tools, especially in the evening or on weekend when other strictly rental businesses are closed.
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May 2023 by Lisa R.
I love this store and the prices match the quality! The plants are beautiful. The paint selection perfect colors and all. I also love to visit the household cleaning items. Zep, micro blue towels and trash bags 150 for less than $20 a must! I'm always in and out with a special greeting each time never fails. Might I had that I was looking for oops paint and was taken directly to it! I even looked lost cause it's huge and a young lady took notice and ask me if she could help me.
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May 2023 by Bernadette P.
I recently had a horrible experience at this Home Depot located on Glenwood Street. Dealt with 2 cashiers for my 2 issues. Both extremely rude. Even called their customer service to complain about my entire experience. The rep seemed to just blow me off. At one time Home Depot had a Military Discount which they have since changed without really notifying the customer. Now you need to go online to register then use your smart phone to scan the code. Issue is not everyone has a smart phone. Per the store there is no work around. So basically your military discount is worthless unless you have a smart phone. Is that how this company thanks active and retired military for their service????
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April 2023 by John M.
Home Depot is an excellent place to shop. Great assortment of products and friendly service. Great values also.
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April 2023 by Michael C.
The store at Glenwood St. In Allentown needs new carts for the handicapped people,the ones they have need to be replaced.
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February 2023 by Olga B.
Thank you Pamela for your service and providing me with the best offer and discounts for my new washer & dryer set.. it's beautiful.... 1951 S Glennwood St Allentown 18103
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January 2023 by Dirty Money On The Trail #DirtyMoneyOTTsneakers
A contractors dream. Ill be spending alot of time here in the near future
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December 2022 by John W
Manager Dominic is very rude and unprofessional. After renting a drum sander that cost me twice the amount of labor since you can not use it for cutting in reverse and leaving tire marks all over my floor I took the tool back to home depot to exchange it for another. The handle bars were extremely loose and the swivel wheel kept getting stuck and dragging leaving black tire marks on the floor. I've showed Dominic a minute long video of this wheel getting stuck and the marks it's leaving on the floor but he refused to be of any help because his "Tech" said the machine was operable. I still had 4 hours left on my rental period. I assumed they would offer exchanging machine or maybe a tune up on my machine maybe even a time extention to make up the list time from the sander but nope he rudely told me he can't do anything for me. The "Tech" walked away from me while I was in mid sentence explaining the issue to him. Very rude bunch of employees led by Dominic. I'll take my business to Starbelt next time where they have good customer service
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September 2022 by Lusy N.
I do not recommend coming here poor service and rude worker don't come here on less u know what ur doing if I could I'd mark it 1 star horrible
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August 2022 by Paul D
Reserved a van for this weekend only to receive an email that my reservation was cancelled. Have to scramble to get a reason why and make other arrangements. Not cool Home Depot.
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July 2022 by Cheryl G.
This review is for truck rental at Glenwood St. location. DO NOT RESERVE ONLINE. I reserved a box truck online from this location for my daughter's move. It guided me through the entire process including entering credit card information for the deposit. I received an email with a confirmation number. The day I went to pick up the truck I was told that the online reservation system didn't work (sounded like it never had). You needed to call to make a reservation. I was told "Some mornings I have seven or eight people standing in front of me and three trucks available". I am not sure why the online option is even available if it doesn't work. Luckily there was a large van available that day and we took it. We soon realized there was no window washer fluid and the tires we're extremely low on air. The low air pressure light was on when we picked up the truck and had probably been on for a while judging by how low the pressure was in them. Once we resolved the van issues we were able to make our move, but what a hassle.
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June 2022 by Adam B.
Great, clean, organized store. Got cabinets for my RV and they are pretty good. Staff was really friendly too.
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September 2021 by Chantelle C.
I don't normally write negative reviews but this one I felt was needed. There is such horrible customer service at this store. Waited forever to get assistance with purchasing a 3500 stainless steel LG fridge. No matter how many associates walked by, no one bothered to ask if I needed assistance. The store was not busy either and another couple were also waiting and getting annoyed. After asking twice and having someone call for service in appliances, no one bothered to come to help any of us. After leaving and going back to Home Depot hours later, I observed 4 associates doing nothing but socializing in the appliance section. When I went over to ask for help one guy barely turned to look at me and with attitude asked me what I wanted. Although he addressed my question on a product which turned out to be only available online, he did not even bother to offer to order it for me, he left and went back to his friends at the appliance counter. Oh well home depot great job to you! You missed out on a good purchase from two separate families that walked away and frankly I am in the middle of an entire kitchen remodel so I will be purchasing my appliances at Lowes instead! Good job associates, next time I won't interrupt your socializing for assistance with a purchase.
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September 2021 by Michael Werst
I gave it five stars because it's easy to obtain rentals on tools when needed. But the condition of the machine that I rented was so so. They have no rule on how much gas is in the tank when you pick it up or drop it off. So during the process I ran out of gas and had to go get more so I could finish the job but the whole time my clock is ticking on the rental.