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February 2024 by yes sir
My first visit to this store , I was looking for wireless home Internet as I had been reading a lot about it. Tony assisted me almost immediately , he was very knowledgeable about the product and easily answered my questions as I was double checking what I had read on the Internet. I was in the store roughly 15 minutes total and left with the item I had gone in for ... all set up and ready to go.I had no problems when I got home and everything was fine.I intend to go back to this location in the near future when I'm ready to switch my phone service. I highly recommend the location based on my pleasant experience with Tony. I can only assume that the other employees are just as good.
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January 2024 by Courtney Tyler
Was making the switch from another carrier and it was a process because of all the lines but Alexa was awesome! She helped us with everything from start to finish and made the whole thing as easy as possible and helped us with all our questions (we had a lot!). 12/10 would recommend this store because of her!
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January 2024 by Timothy Byrd
Tillman Street T- Mobile is amazing there associates are not only knowledgeable but the are patient and I thank them for taking their time in explaining the benefits of joining the T-MOBILE family. Thank you Alexa and Mariana for your time and for introducing me to you business account executive Shawn. Y I strongly encourage if anyone in the area needs help or are interested in joining the T - Mobile family please seek out the Tilghman Street Team especially Alexa and Mariana
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December 2023 by RosarioFilms
Excellent service thanks to the girl for the service
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December 2023 by Nick Howells
Bad Atmosphere felt like I was back in the ghetto with the hoodrats there plus t-mobile wants to charge me 5$ to pay my bill as soon my contract over I'm gone no help just scammers and please charge your environment
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November 2023 by Tim Rodriguez
I went in to the store and the manager white tall dude with his hair looking all crazy I disrespectful and has no respect 0 zero professional would never go back to that store again all they worry about is about that commission when there’s no commission they want to kick you out the store has fast as they can call customer service and go???
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October 2023 by Jennifer
Had a great experience, Anthony was amazing he knew exactly what he was doing. He was able to help me and he was helping 3 other customers at the same time. He welcomed everyone that entered the store no matter how busy he was. He was kind, polite and knowledgeable.
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October 2023 by Rosa C. Valverde
They are scammers, they give incorrect information, they supposedly offer that there is no contract and then you make excuses to tie yourself up and you cannot cancel it. The women manager is spoiled and does not help resolve any problems.
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October 2023 by Babatunde Sholanke
Mickyla was super helpful. She did an excellent job. She was very knowledgeable! Excellent experience! I would recommend this t mobile location!
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September 2023 by Alok Thakkar
I could give negative ranking if I could. They don’t do what they say and didn’t say what they do. Then they blame customers for that. I added two lines with IPhone traded in to get 2 IPhone 14 pro max. For my son’s IPhone they told me it will be around $12 ended up $17. When I asked them they given me some vague answer and started blaming me. I also got protection plan as I was traveling abroad and they told me I can come back anytime to store to cancel the protection plan. When I went back the lady simply refuse to cancel the plan stating I will loose commission on that and you can call Customer Service to do so. That’s not what they told while selling the service. Highly unprofessional. I hope T-Mobile take cognition for people running this store.
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August 2023 by John Cavaliere
Joe who I believe is the manager is a rock star at his job. I had a billing issue and thought I would be in the store for hours Joe fixed me up in about 5 minutes. I would highly recommend visiting Joe at T-mobile if making a switch. Thanks Joe see you again.
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July 2023 by Aneysha Giraud
I highly recommend coming to this T-Mobile store. I was greeted and helped by Mickyla, this was my first time opening a plan for myself and she was very kind, helpful and knowledgeable. Any concerns or questions I had, she answered it gracefully. She wrote everything down for me and explained the process. I highly recommend coming to this T-Mobile store with great customer service! Thank you Mickyla for not giving me anxiety and making the transition easy! Haha.
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July 2023 by Fredrick Culbert
Mickyla service was exceptional and she was very attentive. She was patience and kind and share entails of my device that I wasn't aware of. I will strongly recommend Mickyla.
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July 2023 by Jules Johnson
Mickyla is the best, very courteous and helpful!!!! She's the only person I'm dealing with at T-Mobile from now on! Caitlyn was awesome also!!
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July 2023 by Danielle Lewis
Mickyla is AMAZING I literally went to 2 other stores for a total of 8 hours and the guys could not figure out how to get me watch !! I went into this store and was out of there in 5 mins !! She’s fantastic , thank you girl !!!
