-
December 2023 by Daniel Navarro
Old navy used to be on the cheaper side. When did they start getting so pricy? These clothes are ugly to be so expensive. No thanks. Havent been here in a While. And I wouldn't come back
-
November 2023 by Julia Tardiff
As much as old navy now offers sizes for all its hard to find plus size items in any stores
-
September 2023 by G G
Love Old Navy
-
September 2023 by Tina Colon
This store is always clean. I love the deals. The customer service is always friendly.
-
September 2023 by Tai Jin
Happened to be in the mall and popped in to check out their sale. Came out with a shirt and two pairs of pants. The shirt and pants were comfortable and at a decent price.
-
July 2023 by Angela Supranowicz
Lots of sales associates were nice and helpful. Associate walked us to the section we asked directions to.
-
July 2023 by Joseph Thomas
Deals that can't be beat and the coupons make them even better best time to shop is as early as possible
-
May 2023 by Taylor L
It’s Memorial Day weekend so obviously the line at checkout was wrapped around the men’s section - I was prepared to stand in line for at least 20 minutes but I was out the door in less than 10. Very quick and very nice staff
-
May 2023 by Janina BArtz
Great store had want I wanted and more. Staff was very kind.
-
February 2023 by Wendy G
The lady that checked me out was wonderful... thankyou for being nice.
-
January 2023 by Nik Ford
Every time I go there I feel they decrease the size of the departments. The huge selection is not what it was and the diversity definitely is missing. I didn't think there were many styles to explore. It felt mostly drab generic items. They used to have some really nice outfits. And a lot of pieces to mix and match.
-
November 2022 by Bonnie Moyer
Really good when they have sales
-
November 2022 by a peterson
Not worth the time. The store is always a mess and they never have a full range of sizes. I spent quite a bit of money & two hours to find things my kids like, but just had to get out because it was so aggravating with the clothes and junk everywhere. Turns out the jeans for my daughter were one size too small & I came back to exchange them, but didn't realize they have a small window of return. A few days after the deadline & I can't return, exchange or receive store credit, even with tags and receipt. So now I have $50 of clothes we can't even use. That shopping center is a pain & I only have weekends available. If I can't even get store credit on brand new clothes that are not trendy or seasonal then I won't bother to stop by anymore. That is not customer service.
-
October 2022 by Jennifer Brown
Was a grand total of 6 days over the return policy for a few items of clothing (totaling around $60, mind you). The manager "Michelle" made quite a scene to the point that the multitude of people behind me were even in an uproar saying they won't ever come back to this particular store. She refused to give me a refund on brand new clothes (never worn, perfectly clean, with tags still attached). Even ANOTHER CASHIER said "just come back tomorrow without a receipt - they'll give you store credit." When I asked Michelle to please do that (I was even willing to take less money as a store credit than to be stuck with clothes I won't use). Her response: I can't pretend you don't have a receipt. It's right here in front of me. I asked her if she thought this policy was fair. Her response was "um" and she walked away to another part of the store. Such an articulate lady. Hope Old Navy is better with their people training than they are with their return policy. I understand why it's in place, but it's clearly flawed and there should be exceptions at some point. Will take my business to the Promenade location from now on.
-
September 2022 by Carol Sist
Nice soft clothing for kids with sensory issues.
