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February 2024 by Kent Morton
My car was not repaired and I'm out of 1500 dollars. I will be taking this to court.
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February 2024 by Bre Bradley
I took my car in for an oil change. When I received my car back, not only was it still telling me that I needed to get the oil changed, my red oil warning light started appearing. When I tried to use the heat, the car would fill up with a smell that was choking myself and my family. We were unable to use the heat because prolonged exposure to the smell caused terrible headaches.When I took the car back, they kept it for the ENTIRE day, and told me that nothing was wrong with the work that they did. They did take care of the smell indicating that SOMEthing was off. To top it off, they used an article of my clothing from inside of my vehicle to clean oil off of something.Two weeks later, I am still driving around with both oil lights on waiting for a call from the manager. I won’t hold my breath.
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February 2024 by Alex Aydin
They tried to charge my son $59 for an oil change. He showed the guy coupon for $29.99 then he says the coupon is only good for online members. When I called the place then he says my car gets 5.8 qt oil and the coupon is good for 5qt(coupon doesn’t say nothing about members nor 5qt). He then went to another Firestone in Whitehall and gets the oil change done for $29. It’s shame that they tried to scam a 17 yrs old.
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January 2024 by Tiana cunningham
PLEASE READ ALL THE WAY THROUGH !Be wise when coming to this place as they will try to rip you off if they feel the slightest bit needed. Or if they think your a complete imbecile aha so I was quoted alot after bringing in my car for a coolant leak and I wanted a oil change as well and maybe brake updated if needed take a look at the photos dang near $3000!!! I was like no way after series of questions that he btw stumbled over answering and telling him to take stuff off! We get to about $1700 im like still no to expensive I go in and call my mechanic who is short staffed but practices honest business so quality over quantity! He laughs and says what is miscellaneous diagnosis I lol and said I have no idea! He said bring the car I will try hard to make room and thats all she wrote ended up spending $400 for the water pump only and my oil change my mechanic said brakes need no updating right now so take a look at the photos for yourself!
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January 2024 by Johnny Walsh
Julio was incredibly accommodating and helpful. While I’m not excited to spend the money on new tires, Julio was honest and realistic not only about how much longer I have to replace, but he also provided me with several options to replace. Looking forward to working with him again when I come back to replace the set.
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January 2024 by Darren Rufe
Friendly and very knowledgeable staff. I will return for future purchases.
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January 2024 by Barbara Stokes
Staff is ALWAYS friendly and knowledgeable.
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January 2024 by Stanley Anton
Great work and a good price
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January 2024 by mr solomon
First come first serve.
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December 2023 by Richard Whitmore
these guys did an awesome job with my cvt replacement and in good time too. i would recommend these guys to anyone. thanks again!!!
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November 2023 by Car Rebuilds
SUPER BAD EXPERIENCE HERE WAS TOLD 1 hour for my wheel alignment took 3 hours and when i went to drive it it was pulling left and had to come back when i came back 10 minutes later they made me wait another hour I WOULD RECOMMEND GOING TO ANOTHER LOCATION AND NOT THIS ONE
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September 2023 by Ryan Thomas
Overall I’d say a satisfactory experience, been here a few times now, gotta say the standout for me is the customer service, professional and not what I’d expect from a typical mechanic, pretty fast and I have yet to leave with my car experiencing issues from anything they do, very satisfied highly recommend
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August 2023 by Julio D.
I changed my tires in this location a week ago great service until I drove away, my front tires started making a weird noise the vibration is really annoying, I paid for the tires, alignment and balancing, they never balance any of the wheels, I showed up at the store with my problem the person at the front desk couldn't be more nasty, never again with this store, now I guess I have to file for a claim to get my money back waste of time-consuming
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August 2023 by Vincent S.
Had a great experience today at this Firestone location. The front desk man was very nice, easy to talk to, and even gave me updates on what they were doing to the car while it was back there. They had me in and out much faster than expected and at a great price. Thanks a lot guys!Services: Steering & suspension repair
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August 2023 by Diamond Sanabria
Amazing costumer service and friendly workers! I got my car back very fast with no problems!?
