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July 2023 by Thomas
Didn't have the truck we needed 1 time. But other times had what we needed. Not a bad experience.
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June 2023 by Thomas Wise
Didn't have the truck we needed 1 time. But other times had what we needed. Not a bad experience.
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April 2023 by Fred J.
We rented from this location and was very happy with the service we were given by the staff here.We were coming in from Phoenix and wanted to make sure they had a vehicle available.We received an email from the manager letting us know that our SUV would be ready for us on the day of arrival.Our service and experience was great and it made our rental smooth and easy.We certainly will rent again from this location.Thank you Brian Ernst, and David Powers for your professionalism.
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October 2022 by Andrej Branc
Great service and good vehicles
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July 2022 by Lisa DiRusso
We had a confirmed reservation, just now go to pick up the mini van- nothing there. They tell us they tried to contact us to let us know/ had some ridiculous phone number nothing close to ours- the people working there could care less about us, disgraceful & awful .. never again
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April 2022 by Tom W.
4/25/22 SO FAR A PLEASANT EXPERIENCE. I needed to rent a simple car for a week and easily was able to make the reservation online. I have rented 15' box trucks from this location in years past with no problems. I finally signed up for the ENTERPRISE PLUS & the next day I received a free upgrade. When I rechecked my booking a few days later with the Free upgrade it was cheaper so I made a new reservation and saved $65. The pick up process was super easy and quick. NICHOLAS was very nice & helpful (and TALL! LOL) When he asked which car I wanted I just said whatever one he can fit it will do. HAHA We did a walk around of the car, I pointed out some things to make note of and he took it for a quick cleaning. 5 min later I was on my way. I am scheduled to return the vehicle in a week and hope it is just as smooth. Will finish my review at that time. Thank you Nicholas again for the easy pick up of the vehicle.
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December 2021 by Sevil Ismailova
Beautiful cars
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June 2021 by Jane A.
Enterprise was unable to fulfill our original reservation for a cargo van and we ended up having to rent a box truck which was much more than we needed, so our initial experience did not get off to a good start. In fairness to Enterprise, all the rental companies we called, thinking we would change our reservation, were experiencing a shortage of vehicles during that week. Upon returning the vehicle, my husband (unfamiliar with the area) took a wrong turn and got lost. Thinking that we would not be able to return the truck in time and incur additional charges & still upset that we had to rent a much larger vehicle, we contacted Enterprise. Emilio, the Assistant Truck Rental Manager at the Allentown location, was very patient and kind. He stayed past closing time to help my husband navigate his way back and assured us that we would not incur any additional charges. We appreciated his willingness to talk my husband through the directions and stay on the job for an extra 1/2 hour. Our experience with him is the reason for this positive review and based upon this experience we would rent from this location again.
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May 2021 by bigmiked52 “bigmiked52”
Those guys take care of me
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April 2021 by Eugene Riondet
Very professional service !!
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March 2021 by Mihir D.
DO NOT RENT FROM HERE !!! DO NOT RENT FROM ENTERPRISE PERIOD !!! ALL THEY DO IS F*** UP YOUR RESERVATION, CAR YOU CHOOSE AND CANT EVEN RETURN THE CAR WHEN YOU LEAVE IT FOR THEM WHERE THEY TOLD YOU TO LEAVE IT !!! THIS LOCATION TAKES THE GOLD MEDAL FOR MORONS! Rented a car a few days prior and choose a luxury vehicle. They showed up with a piece of s*** Dodge Challenger. In what fucken world does a Dodge Challenger qualify as a luxury vehicle ?!?!? Why the f*** even give the option for a luxury car if you don't fucken have a luxury car to rent out?!?!? So now I am only supposed to have a $50 deposit. Guess what it is now ... $300 fucken dollars. Since when does a $50 deposit go to $300 for a piece of s*** Challenger??? Picked up another rental from another s*** Enterprise location not even a few weeks ago and guess what $50 that's it. Next I specifically asked the girl that dropped off the car do I have to bring it back or can I leave it there ? I was told I could leave it there and just to call. So later that same exact day I brought it back and left it at the spot I picked up the car. I called them that day and told them it's back and has 3/4 of a tank which was significantly more than I got it with. So now today 3 days after I called and left the car Brandon calls me about when am I bringing the car back. What the f*** are you talking about bringing the car back?? I left the car at the same fucken place I picked it up the same day I picked it up and I called you to tell you this !!! The fucken incompetence at Enterprise is outstanding. It's not just isolated to one location. It's a national coast to coast view of the poor service and management they have. NEVER RENT A CAR FROM THIS LOCATION ESPECIALLY!! YOU WILL ONLY REGRET IT AND NEVER RENT ENTERPRISE AGAIN IF YOU Have other options. They will gladly disappoint you in ever single possible way !!
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February 2021 by Kimberly F.
Well I would of gave them 5 stars but now they don't deserve not even 1 star but it won't even let me get passed without posting a star I rented a car from them for 2 weeks didn't move it for 3 + days because of snow returned it with no issues and 12 hours later there and issues to remind you I walked around with the employee and she sent back my refund and to find out there taking more money from me 500.00 when they already took 659..57 and didn't bother to call or mention to me I called numerous times 14 to be exact and finally I get someone and asked for the person I was dealing with and they said he was busy with a customer never said hold on he will be right with you this other guy he never mentioned they were taken out more money from the account so as of this point I will never rent from them or let a family member or friends to that matter because there sneaky and your not getting over on me.
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January 2021 by Rob Grow
We are pleased to team up with Enterprise, a friendly representative is always on time to help out our customers and they always deliver a clean sanitized vehicle. Thank you Enterprise. ⭐️⭐️⭐️⭐️⭐️ Your Friends at Star Collision Center
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January 2021 by Salvatore Caroprese
I've rented from here mulitple times with no issues. When I had to move a trailer tow they accepted my bid to help get the job done when all local cards were played, albeit at less than half the cost. Do business with Enterprise for your rental.
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December 2020 by Jim Folk
Rented a car from them the other day. Called as soon as I got home because the car reeks of cigarettes. Smells like driving an ashtray. I went back in the next morning to see if they could change it out for me. The regular guys at the counter were very understanding and sympathetic however the guy in charge who was not even part of the conversation snapped at me saying he would not have anything else to replace it with until after the holidays. Acting like it’s my fault u gave me a nasty car in the first place. He could have said ‘I’m sorry Sir we gave u such a bad car. We will see if we can change it out soon for u. I don’t have anything at the moment but as soon as I do we can call you’. Shame I as the customer have to tell you how to treat a customer and forced to put up with ur nasty vehicle because I need a car until mine is finished. I’ll have to reconsider enterprise the next time I need a car if this is the service and cars they r offering now. Shame never had an issue before
