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November 2023 by James Evans
I've been quite happy with my experiences at this Costco Tire Center. I've had them install tires on at least three of my vehicles and they did a good job each time. I had them look at a slow leak I was having, since there is tire hazard coverage included, but the tire had multiple punctures within a certain distance and the tire had to be replaced. Recently I had them replace TPMS sensors which failed at under three years. They installed the original sensors that I supplied when I had new tires installed, and they worked with me this time to install replacement sensors that I had already purchased, since I had made an appointment, even though the company policy is now to only install the sensors that they sell. Good people working the front desk and on the vehicles. They are always crazy busy here.
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June 2023 by Raymond Randall
I was moving from out of state and one of my tires blew up. They were able to replace that tire in the rest of them last minute. Staff was friendly and helpful! Thank you all?
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May 2023 by Raechel Brown
I was moving from out of state and one of my tires blew up. They were able to replace that tire in the rest of them last minute. Staff was friendly and helpful! Thank you all?
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April 2023 by Lee H.
Great Costco, clean and efficient.Self checkout available, gas station too.Would recommend
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December 2022 by Mohammad Ismail A.
This Costco is near my home it is very big the customer service is good and you'll find a lot of Indian items here
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November 2022 by Xavier L.
Beware of this off duty Karen . Clearly racist . Entitled off duty White woman that has a problem with black customers BEWARE
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October 2022 by Matthew C.
Today I went to this Costco when I walked in I was with my sister and my grandparents I am mixed and I am dark my grandparents have lighter skin than me I walked in and the lady that says hi when u walks in stoped me I was behind my grandparents she said "now who are u with?" Assuming that I wasn't with my grandparents she assumed that I was alone and that I wasn't related to my grandparents because of my skin color I don't have a picture of her but she looked like she was around 50 to 70 that ruined my day
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October 2022 by David F.
Love Costco Excellent customer service, excellent products, okay prices. It's not always the cheapest, but it's definitely close to being the cheapest for the quality. I rather work with Costco than with any other store because of their customer service
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September 2022 by Joseph Difilippantonio
Bought my tires here and they rotate them about every 5,000 miles
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August 2022 by Rob
Purchased tires about a year and a half ago. Got a nail in tire close to the sidewalk. Could not fix needed a new tire. Did not have the tire I needed. I have a common sedan. Was not able To figure out how to order a new tire. Yes the prices are very good. Yes the service is OK. But I cannot imagine that nobody at the center knows how to order a tire for a common sedan. I guess the moral of the story is if you need a tire repair or a new tire you’re out of luck. The warranty they boast about is only as good as the paper it’s written on.
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July 2022 by Lucy R.
Nice products; wonderful customer service when signed up. A lot to see there for sure
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May 2022 by Linda S.
Never was in the place, despite it being close to my house. Thus the middle rating. Can't say whether it's good or bad.I have an elderly female friend who lives across town. She never had a computer so she calls me to look up things for her.She related that her nephew bought a whole chicken there a few months ago & it wasn't cooked through. He brought one over yesterday, it also was not cooked through. Not just taking my friends word for it, her home health aide also stated it wasn't cooked.She doesn't want to tell her nephew because he'll over react. He might get angry and say:"Then I'll never bring you a whole cooked chicken from Costco again!"She asked for the number to call Costco to inform them that their roasted chickens aren't thoroughly cooked. Just reporting what I was told by my friend.
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May 2022 by Perez P.
Clean, well organized, stocked and the wait is not bad at all. Prices are ok and food is fresh.
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January 2022 by Bill S.
I've been doing business with Costco for over 20 years. Their prices are ok and their return policy is great. There's really not one close by, but I end up driving 40 miles each way, usually weekly, to shop there. Check out is my only issue. They have a few self check outs, but no hand scanners, so you have to actually pull everything out and place it on their scale. The location in Gaithersburg Md. has lines, but when it's bad, the employees actually come to you in line, scan your card and everything in your cart and all you have to do is pay when you get to the register. Wish they would implement that process. But I still prefer Costco over Sam's and BJs, and I'm less than one mile from a BJs.
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October 2021 by Deitrich Benjamin
Very helpful staff on phone and in person. Prompt service. When busy line moves at a good pace. Always acknowledged.