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March 2024 by Robert Lee
Probably one of the worst experience I ever had in a retail store. Went in for a simple 5 quarts of oil and filter. Walked into the store and the was literally a motorcycle in the store that one of the employee Carlitos was fiddling with. I thought that was very odd but I proceeded to just grab the items. Saw the sign directly underneath the oil, and picked up 5 quarts of penzoil with a fram force filter for $39.99. When it rang up it was almost $54. I informed the cashier Jay that there was a sign stating that it was $39.99. He said that it doesn't apply to the high milage oil. I then pointed out that it's the same exact normal price of $37.99 for high mileage and regular oil. So I grab the regular oil and it still rang up $54. The suppose manager Carlitos then came and said he can get the price down to $42.99 and that he "doesn't want to get in trouble". I was like what the heck are you talking about? The sign says $39.99. I don't know if they are trying to cheat the customers and pocketing the rest of the money or what, but that is totally ridiculous. He even told me he can lower the price if I wanted the fram drive filter instead, which was a lower quality filter. I informed him that the sign specifically stated fram force filter. Why would i accept a lower quality product then what is advertised? I told him if they can't sell the product for what it is advertised then they should remove the sign, and i left the store for the principle alone. Drove a mile down the road to autozone and picked up the same oil with filter for $36, which had friendly and professional employees.
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February 2024 by Mary Mohn
Great customer service. Confused about store stock limitations. Saw wasp spray but not part specific product needed ??? Hmmmm
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February 2024 by KELLY FAJNA
Place looks shady from the outside but staff seemed friendly. I picked up an online order
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December 2023 by blondie L.
My Advance Auto parts store experience was very easygoing. The young man was very helpful respectful kind and understandable that I knew nothing about cars and was very patient with me I went there at 7:30 in the morning which I also like because it was early that they open. I hope every time I go there that my experience will always be the same thank you ?
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October 2023 by Thomas Debatt
Great Advance, if they don't have the part, they get it in a hurry. Dave is an amazing commercial worker, he always helps in a hurry and is very knowledgeable on many subjects from cars to Pokémon, you can't stump this guy. Last, Pete If I had to describe him in one word it would be "Father"!
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October 2023 by Sticks& Stones
re-stock the staff most simpletons I've seen in one place ps don't order anything they don't have in stock and even then go find out personally first they will tell you anything to not deal with bad service they provide basically lie to you in all honesty.let's see if the part comes tomorrow like I've heard to many days in a row now. pretty sad not even one mechanically inclined employee there the blind leading the blind and can not even keep a order log In order.
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October 2023 by bill zellers
Dave is a good guy he's on during the day. Night crew is a different story two people working no one wanted to help. In fact one of them walked away like he was to good to help. Left from there went over to auto zone. And was helped rite away helped fix my problem. So don't go here evening shift go by during the day and say hello to Dave only reason I gave any stars
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August 2023 by Wanda Hyman
Great service great staff!!! David help me with my Nissan Murano Sl cabin air filter thank you!! ?
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July 2023 by Zachary Cain
2 grown men wouldn't assist a lady in need stuck in a downpour. Pretty pathetic tbh.
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June 2023 by Jeffrey James
Always a good experience.
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April 2023 by danemilla
Impeccable customer service. Gablin couldn’t have been more helpful. That fella deserves a raise
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April 2023 by Dan TheMan
Had the bulb I needed, were quick and friendly
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January 2023 by Hurry Harry
They were helpful but a little slow. The part I received was reasonably priced. It was easy to find other store items needed.
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October 2022 by Gisse Rodz.
Came now and is closed at 8:05 pm instead of 9pm way of waisting customers time
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April 2022 by sam styer
Hours of operation say open til 9pm. The time is 8:32pm doors are locked store is closed.
