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January 2024 by Tyler Shenk
Recently had my SUV at Glick's for some front end collision repair and they did a great job. There was a delay waiting for a part (due to a nationwide maufacturing shortage), but Rob worked to track a part down near by and I was able to go pick it up saving a lot of time. Glick's was easy to deal with and they did good, quality work. Would use their services again if I needed to.
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July 2023 by Travis Horning
Worked with Rob and his crew on many accidents, they are always quick and do a great job.
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April 2023 by Jennifer Basanti
Glick's helped tow my car to a nearby mechanic a few months ago. It was easy to reach someone first thing in the morning, they were clear about wait times, and the driver was helpful. I would highly recommend Glick's Towing!
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April 2023 by Bobbi M.
People are rude & don't know what they're doing! Prices are EXTREMELY high! Plus, they don't tell you ahead of time that they only take cash! Who only takes cash in today's tech world?!?! Sketchy?!Definitely would NOT recommend them.
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February 2023 by Chuck Taft
No issues on my end. They towed my car after a wreck because they work with West Earl Police in their jurisdiction to clean the wrecks asap. Insurance was able to retrieve the car with no issues. I read some fussy comments, but part of adulting is being proactive when life occurs and not expecting others to adult for you.
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December 2022 by Nasir Coleman
My 19yr old coworker was involved in a traumatic accident. On arrival they were rude and had no concern for his well being. The bumper was bent back from the accident they had the opportunity to bend it back and place and decided not to because they just didn’t feel like it. They also didn’t notify him about cash payments and when he asked can he go collect money from the ATM made it seem like it was his fault he didn’t have 400 plus dollars laying around in his wallet. I recommend if you get into a accident near Lancaster county you try to solve it yourself before calling these people.
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December 2022 by robert mcwilliams
Workers were extremely rude, went to have my car towed the worker tried charging me 400 to take my car under 5 miles away, I had 370 dollars in cash which I offered to him but he denied it saying he needed 400, without an opportunity to get more money he left me in the parking lot
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November 2022 by Greg Rice
I had my Honda Civic repaired at Glick’s’s after a front end collision. They did a very good job from start to finish.Services: Painting
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October 2022 by Ryan Tiburtini
I have been using Glick’s for over 10 years. I have had nothing but great experiences. Great service!
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August 2022 by Tracy
My elderly parents were on their way to a car show when they got a flat tire in their classic car. They called us to see who we would recommend to call for towing. We recommended Glick’s Towing. Rob was very quick to respond. He was courteous and respectful to my parents. He towed the car to my parents house per their request. We would highly recommend him for a towing need. We have also had body work done there and was very pleased.
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August 2022 by Erin Leith
My husband's truck broke down and we were referred to Glick's by our auto repair shop. I called them and he had our truck towed within an hour! So impressed! Thank you!
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December 2021 by wayne poole
I flew in from Minnesota to look at a jeep Cherokee SRT eight they had for sale told me it was super clean and very nice I get there and it seem to be in an accident and repairs were done but they kept denying it but I kept pointing out things that would come from an accident I also Dead Carfax on it came back clean so that’s telling me they bought this car and never reported the accident which made the Carfax report look good I would not trust this place at all I spent $1300 on plane tickets to come see a pile of junk
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November 2021 by Noah Reinhart
Let me start by saying, I am an experienced mechanic and work at a shop that's a similar size.I was involved in a pretty minor accident right on the highway outside this shop. Someone hit me changing lanes, and it caused minimal damage to my car. It drove straight, and had no mechanical issues. I was planning on driving it back home, until the local police officer informed me that they have a deal with Glick's, and every accident that they arrive to- all vehicles involved need to be towed to Glick's. I was very unhappy, because my car was clearly not totaled, and really just needs a fender. Not a big deal at all.To keep from creating a stink, I reluctantly agreed to have it towed less than a mile to Glick's. The car arrived at the shop on a Friday afternoon. I waited till Saturday to hear from them. I called, and turns out they are closed on weekends. Monday came, and in the evening, I received a call from my insurance stating that I could pick the car up. Showed up with a trailer at 9 am on Tuesday.The holding fee was 575 dollars! 575!I did not consent to my own vehicle going to this shop. I was not allowed to pick it up over the weekend. I was never notified of holding fees per day. Turns out, they also only take cash. Icing on the cake.They charged for for a full day on Tuesday as well, even though it was out of their lot by 9:30.Unreal. Very disappointed. This is a local government and county fueled scam. Turns out, the car isn't totaled. There was no reason to have it towed away. I will be submitting the outrageous bill for 2 week days and a .7 mile tow to the local police station.0 out of 5 stars if possible.
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February 2021 by Alicia Damario
Towed my car to his shop from my accident, was very helpful and kind. Helped me with my plates and made sure I knew what to tell my insurance company when I called. Great guy!??????
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February 2021 by Holly Hassler
My husband and I got rear-ended and this was the tow shop that the police were contracted with so they came out. The only reason this review is a 2 star is because they really did well cleaning up the scene, however, everything else was terrible. First of all, they back up and it our car off of a stop sign while it was on the back of the truck. Then, a few days later we got a call from our insurance that they were missing our license plate and the panel it was on (this piece was on the tow truck and we had a photo to prove it). My husband and I ended up having to trace the path from the scent of the accident to the tow company location looking for the piece of the car and found that a whole panel of the back of the car had come off of the truck and landed in a field. (HOW DO YOU NOT NOTICE THAT WHILE DRIVING?!) I appreciate their quick service at the accident scene, but they caused my husband and I more headaches with hitting the stop sign with our car on the truck and sending us on a wild goose chase to get our license plate back.NOTE: I see the reply that they claim they did not hit the stop sign with our vehicle - we had 6 people witness this incident.
