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January 2024 by Hunter Metzger
Back in December I got door dinged in a parking lot. I swung by the first week of January to get a quote from Bumpers Etc. and discovered the shop was closed for cleaning/refreshing. Regardless of the fact that they were closed, the owner Nate still came out and talked to me and gave me some options for repair (the first sign of good customer service!).I called back the next week and spoke to Dustin to set up my car for a PDR (pointless dent repair) and paint touchup on the dinged spot. Dustin was pleasant to talk to and very helpful in getting the appointment set up.The following week I brought my car in for the PDR and paint touch-up. The next day I received the call that the repair was completed. I went to pick up the car and noticed the paint touchup was not completed. I called and spoke to Nate, and through our conversation I realized I has miscommunicated with Dustin when I set up the appointment and had only set up the PDR. Even though the paint touchup not being completed was 100% MY fault, Nate insisted on owning it and taking care of it for me on his dime.Through quality repair work and exemplary customer service, Bumpers Etc. has gained a customer for life (although hopefully I don't have to visit them much ?)! I can't express enough my satisfaction with my experience at this shop and highly recommend them to anyone in need of body work for their vehicle!Thank you to Nate & Dustin and the entire Bumpers Etc. team!
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January 2024 by Thomas Reinhold
Extremely pleased with the level of professionalism and detail of work performed. Dustin walked me through the entire process and made me feel comfortable throughout.
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January 2024 by Allison Renee
Great local company! I chose Bumpers, Etc. to do my body repairs after I was hit by another driver. They corresponded with my auto insurance and kept me informed throughout the repair process. My car came back looking good as new and I was pleased with the friendly service.
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December 2023 by Brittany Smith
On Halloween I had gotten into an accident. Dustin and Nate, both, walked me through their process and had me call the insurance company to get it started. Once started they got my vehicle in with an appointment as soon as they could without hesitation. It is a night and day difference with the repairs they have done. My Husband and I are MORE THAN happy with the results (see photos). My husband had me call them because he will NOT let any other shop that is NOT Bumpers Etc. touch any of his cars!!! I cannot thank Nate, Dustin, & their team enough for their hard work, communication through this process, and just overall taking care of their customers. Locally owned shops are WAY BETTER THAN those corporate places. For ANY car work that you need done, Nate, Dustin, & their team ARE the way to go! Hands down the best shop around, if I could rate more than 5 stars - I WOULD IN A HEARTBEAT!
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November 2023 by Darren Scott
Recently I had an insurance claim for some minor bumper damage from an accident. I found this place on Google and I was impressed by their ratings and reviews, so I decided to bring my car to them. I was blown away by their professionalism, attention to detail, communication, and their concern for my car. This place lives up to the hype. They walked me through the entire process with insurance and car rental to make sure I was taken care of. When I received the repaired car from them, I was blown away. They made the car look brand new. Not only cleaning up the repair, but cleaning up the whole car. Definitely would recommend their services.
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November 2023 by Tim Dunbar
Got my 2022 Road King Special with the apex paint scheme ceramic coated at Bumpers Etc. These guys are 100% top shelf at what they do. Not only does my motorcycle look BETTER than the day I bought it, but they took the extra time to answer all my questions (of which I had a bunch). You can tell when someone is trying to push you out the door. You won’t get those vibes here. Extremely friendly folks who are working hard to give you the absolute best results. Give them your business. You won’t be disappointed.
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November 2023 by Sally Perry
My car was bumped in a parking lot. Bumpers worked with the insurance company. Dustin reviewed all the work needed. He was patient and pleasant. The work was scheduled quickly, done well, and my car looked terrific when they were finished. Very pleased with every step of the process. Thank you, Bumpers, for your efficient and caring service.Service: Body & Trim
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November 2023 by Amber Myers
This place deserves 10 stars! I highly recommend them. The guys there are extremely kind, helpful, respectful, and very professional. It's obvious that they care tremendously about their customers and strive to provide excellent service. Their prices are fair, and they maintained good communication and transparency about what I was being charged for. I am very happy with the repairs they did, and even more impressed with the amazing customer service and overall experience!Service: Body & Trim
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July 2023 by Julie Battaglia
After experiencing my first car accident and needing a repair, Bumpers Etc. did a wonderful job making my car look good as new again! The team at Bumpers Etc. were excellent to work with as they provided me with timely updates on my vehicle’s repairs and answered any questions I had throughout the process. I can’t thank them enough for their close attention to detail and precise work to make my car look exactly as it did before the damage occurred!
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July 2023 by Liz Mohler
My Mom had her Explorer repaired and restored by Bumpers Etc, Inc. and was extremely pleased with the results. If you're in the market for repair or restoration services this five star rated shop has intelligent people who excel at what they do! Thanks again for your hard work, I would definitely recommend them to anyone.
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July 2023 by Michelle Rohrbach
I cannot express enough how great it was to work with Nate and his team. They repaired my car like it was one of their own. They were awesome with keeping me updated and answering any questions that I may have had. I was hit in the rear of my car and it was upsetting to be in a wreck but they turned a negative thing into a positive one and made it so much easier for me. They dealt with the insurance company and everything. My car looks like brand new. Thank you Nate and your team for all the hard work and communication. I will tell everyone I know to come see you if they have a issue with their vehicle.Service: Body & Trim
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July 2023 by Barbara Ciardullo
Wanted to thank Nate and Dustin for being so patient with us during our car repair. They were very knowledable and helped out tremendously in the insuarnce process. We used Bumpers and Collision for the second time. Their workmanship was stellar. Would recommend this local business to anyone. Thank you again!!
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May 2023 by Brent-Karen Riehl
I have used Bumpers Etc three times now for accidents. Each time, Nate and his team have been absolutely PHENOMENAL!!! From appraisal to finished product they conduct themselves with the highest level of professionalism AND competence! High level of knowledge with the whole team. Nate works well with my insurance and no hidden costs were presented to me. The end product each time was superb. As a family owned and operated business I HIGHLY recommend Nate and his team for your body shop needs. Every little detail matters to them and that's the way it should be. Thanks Bumpers Etc for always going above and beyond! No offense, hope I don't need to come back but if I do need body work done again, I WILL be back!!Brent RiehlServices: Body & Trim
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April 2023 by Megan Lieberman
Unfortunately, I was in an accident, which prohibited me to find a repair shop to fix my vehicle. As I live in Ephrata and pass Bumper’s on a daily basis, to and from work, I decided to give them a try. Immediately, they were looking to resolve my issue, being the repairs needed done to my Jeep. Throughout my experience, I discovered that their Team is transparent andwell organized. My belief is that their workmanship comes from the passion they have to fulfill their Customer needs. Thank you Nate and Team!
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February 2023 by Nicole Davidson
Bumpers ETC. did an amazing job with my Kia after it was in accident that involved my front bumper. Nate and his crew made sure to execute all options and requirements to make sure it looked like nothing never happened! Highly recommend this company to anyone who is looking for someone who is reputable, honest and won’t take an arm and a leg leaving you stranded. Thanks Nate and the Bumper’s Crew you guys Rock!Services: Painting
