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December 2023 by Carp
This location has the worst customer service. Just sitting in the waiting room you can see how they treat people like they are annoying them. The wait time is so much longer that it needs to be. I need to find a better place for blood work. This place has no customer service or patient care skills. What a waste of time!
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August 2023 by Amanda C.
It's our civic duty to remember to report on a good, if unremarkable visit, when a place has a bunch of bad reviews. I made an appointment here, was seen in a timely manner upon arriving, was treated with respect and courtesy, and the lab was done well. Thanks and keep up the good work!
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August 2023 by Josh Masri
Everyone was extremely helpful and they helped me quickly and efficiently.
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July 2023 by Celia L
The system for specimens drop off is not the smartest process.. as you have to still sit and wait til your appt and they do not stick to the appts.. always delay so your specimen sit and sit there with you in the waiting room. This process make no sense. Drop off should be quick and not as cumbersome.
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April 2023 by Zoë V.
I was in and out within 10 minutes. You can check in on your phone to make things quicker. Everyone working there is friendly and helpful :) They are just hard to get in contact with if you're trying to call them.
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February 2023 by Sierra Quinn
I drove a little bit out of my way to come to this specific center as all other places near me didn't have morning appointments. I arrived early, check-in at the kiosk was very easy.I realized I forgot my lab orders at home but I waited to be brought back anyways as I knew they might have them in the system.Jeri was my tech & she was amazing. She quickly pulled up my lab report, went over everything with me & was extremely professional.After 4 vials of blood, I did get light headed. She quickly took off my baseball hat, had me lay my head down, she fanned the back of my neck, grabbed my water & waited until I came back to consciousness to bring me to another room to lay out.Super great experience, 10/10.
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December 2022 by Michael Costello
Thai place does not honor appointments don’t schedule one, sign in process is thru some knock off ipad really glitchy. If this is for work schedule sale where don’t take the risk.
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December 2022 by Melissa Tran
I had a very positive experience here for a 3 hour glucose test. I easily made an appt online for 6:40am, checked in via phone (they texted me a link that morning) the day-of at 6:30am, and was the first one called back at 6:31am. Christine was pleasant and competent, and gave me my own room with a reclining chair to relax in until my next 3 draws. The rooms and restrooms were clean in this facility (my room even had a baby changing station), and the phlebotomists were all masked. Maybe I caught them on a good day, or other reviewers caught them on a bad day.
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October 2022 by Pieter Ras
Walked in at my appointment time and was helped right away. Jeri-Lynn was very efficient, but not very friendly.
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October 2022 by jada
horrible. took a covid test and had to find out i have covid with a at home test because it has been 7 days and i still haven’t received my results. ridiculous.
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September 2022 by William Entriken
Scheduled appointment for today. But then after I scheduled, it rescheduled and emailed me about a different date. That cost me $120 due to my employers required testing.
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May 2022 by Coco Limberakis
This review is specifically for Christina, an unhelpful, deeply unprofessional employee. She couldn’t understand my prescription, then decided she didn’t want to draw my blood, asked me to wait in a room with a chair that didn’t work, loudly discussed my situation with her coworker (which is what upset me the most) and openly complained about me and my doctor. I couldn’t believe what was happening. I get blood work routinely at quest and have never had such an awe full experience. Christine, I hope you gain a sense of professionalism and empathy. On the other hand, Christine’s coworker was fantastic and very helpful. Night and day.Updating my review: it’s been 3.5 days and still no results. I have a feeling the team saw my negative review and tampered with my blood because it’s never taken this long to get results. If this is the case, this is serious professional misconduct punishable by law. While I would never normally even imagine someone capable of something so egregious, I wouldn’t put it past Christine who was so deeply unprofessional and seemingly petty. I’ll update again when the results come in but please avoid this place at all costs.
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March 2022 by Theodore Scott
Had a great experience getting my son Andrés blood work done! Nurses Christina and Mary jo!!
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January 2022 by Rox
Such bad service, Christine was so rude and condescending all because I asked her to check about the wait time. She just simply told me “no” then she told me to leave as a walk-in or make an appointment and mocked me, saying the video in the lobby kept saying service for walk-ins were not guaranteed. I get it but my gosh, there’s no need to be rude about it. Then she miraculously comes back and tells me I’m next, I thought okay let me just get through this. I’m not a confrontational person and I just wanted to get my service and go. Her tone continued to be rude and unprofessional. I’ve never been so distraught about peeing in a cup. I was so hesitant to have her take my sample, but had to get it done for a job. She didn’t even sign the paperwork, wonder what she has planned. Never going back here.
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January 2022 by natalie marie
I don’t understand all the negative reviews, maybe I got here on a good day but I was in and out in about 7 minutes. The phlebotomist was fast and efficient but still had a very good bedside manner.