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March 2024 by Barry Smith
Representatives and customer service was very efficient and timely. Helped me get the necessary information and provided me with the banking service that I needed which was right on time. A awesome team working at the Abington location. ✋????
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December 2023 by Crystal Higgins
I was very excited when I saw the building going up as an American Heritage. I’ve been a longstanding member with this bank so I knew quality banking was on the horizon for the Abington area. Yes early on some things needed tweaking such as finding the right crew to positively carry out American Heritages values. Great employees now and days are very hard to come by. I know first hand American Heritage’s values, with that said I applaud them for training, redirecting and finding good people to hire who believe in staying true to the brand. I’ve been into this branch and over the years many of the other branches all over PA. I’ve have gotten nothing less than what’s come to be expected and that’s A-1 banking and quality interactions with the staff. Great Job with a little over year in. Building an excellent team takes time!
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December 2023 by Ronald Franceski
Went to American Heritage C. U. to become a member. I was greeted happily by a rep. I then met with Anna to apply. She was very professional in completing my process. The physical setting of the credit union was very inviting. Everyone I came in contact with was very friendly. It was a very pleasurable experience.
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December 2023 by Celeste Lynch
Opened a new account in person. Everything went very smoothly with information very well explained regarding all services offered. Glad I am switching to American Heritage for my financial needs.
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October 2023 by Yolanda Brown
Nice an clean bank. They have great customer service. They also have a drive thr.
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October 2023 by Melissa Henry
This review specifically pertains to obtaining business credit. I went into the branch to speak with a representative regarding business credit. While in branch, I got the application started with the manager. I was told I’d receive status in 4-5 days. Four days later, my identity was stolen and used by someone to open credit at a non-affiliated bank. Approximately 10 days after the application, I had to request status because I wasn’t updated. Approved but sent the incorrect type of card. My account was closed without notification and more importantly without my approval.Been with this credit union over 15 years. Usually have great experiences but my experience with this manager was horrible.
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October 2023 by Lynn Jefferson
The office manager Jordon at the Abington branch, was professional as well as friendly. He was also helpful with information as he helped me with the application. Jordon called me with good news!! I was approved thank you to the loan officers. I have been a member with AMHFCU for years. I have now opened a account for my granddaughter. Thank you all for being so friendly and professional.
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September 2023 by Deserree Taylor
My agent was very polite and professional. I was first greeted at the door and waited on expeditiously.
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September 2023 by Lisa Neal
AHCU always has staff members who make you feel comfortable -- all except one. But right now, I am going to talk about the wonderful experience I had yesterday at the Old York Road location. When we entered, we were greeted and made to feel comfortable. The associate directed us where to go, and was able to answer questions about services offered. She was knowledgeable about the products we asked about, and she knew what she was doing. Keep doing what you are doing, hiring people who know how to work with the public.
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September 2023 by T
What's the point of having an ATM if cash deposits never work? I can't remember the last time that I could successfully use the drive through ATM without it spitting my money back out at me. On top of that, there's no way to access the ATM in the lobby after hours since the card reader doesn't seem to want to work. The only good thing about this branch in particular is that the employees are friendly. That's about it.Also, the interest rates for the high-yield savings account at American Heritage are pathetic. Other banks are offering accounts with rates at least a full point higher. We're pulling all of our money out of American Heritage and going elsewhere.
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August 2023 by Virginia Kramer
Jason extremely helpful took the time to answer all my questions. Staff always friendly at this branch.
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August 2023 by Char Jefferson
I have been a member for over 10 years. In Abington, the staff ALWAYS greets you pleasantly, willingly helps where and however they can,. The equipment is ALWAYS functioning; even when the clerk in the screen is not. And I have never seen a personal cellphone. Yeah!! My only down side is the slow response of PAT machines. But that's a corporate responsibility, not Abington.
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August 2023 by Sharron Lowry
I really like going into this branch. Every time I go into the bank they give me a welcome. I always get prompt service. I'm so happy that location is there.
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July 2023 by Lamont Henry
The teller gave incorrect information and was complete uninterested in helping me. This branch seems to have people with little to no work ethic. Livid that I was given completely wrong information. It’s one thing to not know but it’s really a disgrace to give faulty information to just get a customer out of your building. The worse banking experience I have ever had or heard of. If you can avoid this location please do so. You can’t trust them with your money!
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July 2023 by Melinda Custus
At first I was little skeptical, cause I was dealing with the Branch Manager Jordan Lublin. But he turned out to be a decent Guy. Thank The Lord ??
