great connection and service. however, i went from $70/mo, to $120/mo in just under a year and a half. never missed a payment, dont have any bundles, im ONLY paying for internet, and my bill increases every other month with no explanation. and i cant get a straight answer from customer service.
July 2023
Since Astound took over Wave, service has been spotty and never seems to be an issue on there end.
June 2023
Called on Thursday to switch back from Xfinity and had a service call at 10 am Friday Morning!! Glad to be back with Astound!
Astound Broadband powered by Wave connects you to a world of astounding possibilities with our award-winning internet service and 24x7 local customer support. We’ve been a part of your community for years, connecting you to services you want and need to stay productive, informed and entertained. We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. We appreciate the trust you have placed in us and we will continue to help make the impossible possible with a customer-centric vision that makes the lives of those we serve measurably better.
