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“This store's service is amazing! I could not find the items I was looking for anywhere on the quicksilver website. I had bought them a few weeks ago at this outlet and wanted more. I called and talked to Joe, who went above and beyond for me. He assisted with the purchase and shipping of my items, (which is uncommon of an outlet in my experience) and I received them the next day. That is who I would want representing my brand and store.”
“There was this very pretty girl and she is blonde short, anyways she was very helpful and told me about all the deals and everything like that and I got good deal on shoes! Even though they don’t really have much 12.5 they had some pretty good shoes there”
“One of my favorite stores to visit every time I come to the woodburn outlets, it's usually the first store I visit there is always something I will purchase”
“I am really satisfied with the shoes that I have purchased here a while back, and I would love to share my thanks with the specific employee, John. John greeted me in and helped me look for the most comfortable shoes that my big feet could handle and sure enough, he delivered my expectations because these shoes were what I need. John was also kind enough to hear my story and answer any questions that I had to ask and he wasn’t those kind of employees that you could tell would rush and hurry up or have this annoyance face on him, no no John was so patient with me and our conversation led to a sweet relationship that a customer and an employee should have. I’ll be sure to shop here again, and I’m sorry for the big mess I left behind.”
“Every time that my boyfriend and I go shopping at Volcom, we always have a great time shopping at this particular location in Woodburn,Oregon. The people who work there are very welcoming and friendly as well as helpful. I want to say Thank You to everyone who works there for being so helpful and friendly. We will definitely continue shopping this location. Plus, they sell great quality clothing.”
“Visited this store for the 50th time a couple of months ago. Selection was good as usual. I'm a fan of the brand so I know when to purchase and when not to purchase. If you're not sure, Susan the manager will guide you through the sales.The turnover of clothes is random, so you never know when new items will arrive. So stop in often and find a deal.”
“Good selection of clothes, but make sure you've had something to eat before going to this Aeropostle as it is right next to a Subway and the bread smell is basically pumped into the store! Smells so good every time I go in there!”
“I usually don’t enjoy shopping in-store, but I had a wedding to attend, so I decided to try Calvin Klein. The experience was amazing! Marcus helped me find the right fit, advising against the slim fit and suggesting one that suited my body perfectly. He really knew the clothing and sizing well.
When I went to the dressing room, Michelle offered to grab some additional pants for me. Even though I wasn’t planning to buy more, she insisted they were such a good deal, and I ended up getting them!
They even helped me order another pair of pants online directly from the store. The service from Marcus and Michelle was top-notch, and I’ll definitely be returning!”
“Best employees ever ?? they helped us so much and were so fun to talk to, we found a ketchup packet and just started throwing it at each other over and over for like 30 minutes until it exploded ??best experience at a store ever”
“So much better selection of jeans than they have had in years! All sizes, styles and cuts. It is really nice to have Lucky actually sell Lucky jeans again.
Store was clean, organized, staff was helpful and polite.”
“Best and biggest outlet mall I've ever been to. Extremely user-friendly and a HUGE variety of stores. If you can't find it here, you don't need it.”
“Great outlet store here at Woodburn outlets. Opened approximately 2 years ago. Find women's wear here. Sales galore right now. 12/16/23. Clearance sales as well. Cashiers are informative and personable here.”
“I've never been in a Gap until now and it was awesome!. Nice clothes for their brand and overall a great experience!! Worth the asking prices in regards to clothes etc.”
“Had a super sweet person named Annabelle help my friend and I out while we were there. Was super charismatic, funny, and overall made our trip very pleasant. It was my first time going to that location and my first time at the woodburn outlets, and overall I was very pleased. I hope she gets a raise, since she was working hard and definitely made me want to leave a positive review.”
“The staff was attentive. They had my online order ready for pick up and handled an online return with ease.
The customer service representative in the fitting area even brought me a different size to try. That’s pretty rare these days.”
“I had to share my experience with this store because it seems like it has gotten a bad rap. This afternoon (2/9/2022) I visited the woodburn location to do an online return for some merchandise that didn’t work out. I was immediately greeted by a friendly sales representative. The person was polite and professional and got me in and out super fast which I appreciated. I was coming from Salem so, I wanted to get back on the road before traffic picked up. The store itself had an nice layout and wasn’t super crowded. The sales representative was super nice my entire experience and the store appeared clean. The entire interaction went smoothly. And made my day more positive and productive. This location seemed to have some good merchandise just by glancing around. I could see myself shopping here in the future and, I recommend this location. As with anything during the pandemic it’s best to shop earlier in the day if you can. Bless it be.”
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“I want to write and send special thanks and recommendation to this store and its manager, Michael. He is a calm and kind soul. Not easy these days to come across someone cool like him.
My Oakley sunglasses' lenses started to peel. Oakley Warranty Department determined it is under warrantly and wanted to replace for me with more expensive, newer entire sunglasses, because Oakley Warranty Department doesn't have the exact replacement lenses for my model anymore.
I only wanted to get the replacement lenses for my old model. This would save Oakley shipping cost and overall costs too.
Oakley Warranty Department authorized me to get a replacement pair of lenses locally if a retail store still has it.
Michael informed that his store happened to have a replacement pair of lenses left that fit my model. Unlike the Portland store who refused to honor the Warrenty Department's instructions, Michael offered me the replacement lenses.
I have been a long term customer of Oakley (multiple snowboarding goggles over the past 22 years). Michael gave me the confidence to continue to be Oakley's customer in the future.
Thank you!”