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“I go to this branch specifically in Woodburn because Liz has been so helpful for me and my small business. She’s kind and manages things excellently, thank you Liz :)”
“I just want to share with branch management my experience with one one the bankers there. Her name is Maricela Gonzalez and she is exceptional. My Dad banked with her for a number of years and she always went out of her way to be kind to him. He passed away last week and Maricela turned what could have been a very difficult situation into a smooth and painless process and did it in a short amount of time as well. I hope management realizes what a valuable asset they have in her. If I lived here I wouldn’t bank anywhere else because of her.Lyman Butterfield”
“Just moved to Woodburn, set up a new account with this branch, had the teller help me with a bill pay issue. The account manager and teller were very helpfull, friendly, and prompt.”
“*This used to be a two-star review, but the customer service has reached out to me and been really awesome. Thanks Molly! Hopefully paying will be easier in the future. She was a big help! **
I've had an auto loan with these guys for like 2 years now. The rate they gave me was incredible. But honestly paying them is the most bizarre thing I've ever had to do. Literally the most difficult bill I have. Their app has all these weird errors in it and it forgets my information constantly and I have to reset my passwords EVERY MONTH... if that even works. I've had to call to make payments several times because I just can't get the app to actually function, and when you call they're really rude to you, probably cause they're sick of people calling. But like it's so frustrating when you're trying to give someone money you owe them and they're just like....no thank you. Please do better, I'm trying to pay you not adopt a child from you. ??”
“I got in line at 1045am to the drive up window with 10 cars ahead of me. It is now 1120 and there are still 5 cars ahead. Horrible Customer experience! UNBELIEVABLE! Wont come here again!”
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“Seamless process to open a checking account, which will make paying my auto loan with them that much easier. they even printed the new debit card at the office, something Wells Fargo would never do. Everyone inside the office was great.”