Kohl's is a department store that carries favorite brands in fashion, footwear, beauty, and home decor, designed to fit various personalities and budgets. It aims to reward customers every day with sales and Kohl's Cash to save money. The store offers services like hassle-free returns, free store pickup, and is a safe place to drop off Amazon return packages. Many reviews highlight helpful, patient, and knowledgeable employees, particularly in the Sephora area, who provide good service and assist customers with finding items or using their accounts. However, some customers note that promotional discounts like 30% off may not include many items, limiting expected savings. A few reviews express that the shopping experience can feel unwelcoming at times, with some customers feeling watched or treated with a weird attitude based on appearances, though this is not consistent across all departments. Overall, Kohl's promotes an environment of inclusion and aims to make shopping safe and easy, whether in store, online, or via its app.
Kohl’s is Kohl’s. It’s kind of asking a person to rate WalMart. I’ll say: it’s good-sized, centrally located, easy/accessible parking. Don’t have anything bad to say; so that’s plus.
June 2025
Always a safe place to drop off Amazon packages for return!! Jonathan in Sephora is helpful and knowledgeable about products.
August 2024
Marissa at store 1006. Was so pleasant and patiently helped my 9 year old granddaughter and me. I had forgotten my kohl's card and she let me know that it would not be a problem as she could look it my card information. Marissa, without knowing it put my mind at ease. Great job Marissa!
