“Someone has mentioned before about the abysmal customer service at this location and I must agree whole heartedly. The employees at this location are short, rude, and don’t seem to really want to help customers with their necessities outside of checking their Costco card upon arrival. Corporate will be getting a call as we pay way too much in Gold membership and at that location for people to act so rude towards paying customers. Especially the tall, bald gentleman who is usually overseeing the self checkout area. We will be addressing this with corporate.
Update: one phone call and Alex took care of us promptly and with a phenomenal attitude. The expeditiousness in handling my concerns by the administrative staff has made me change my review back to a 5 star. Good customer service, that’s all we ask for. (PS, I worked retail for years before my current career path, I understand the necessity of maintaining good customer service, hopefully some employees take heed.)”
“Cheap pizza, $1.50 hot dogs and the return of the Caesar Salad. What more could you ask for? Ok, please bring back the turkey wrap.
Vegetarian options: None
Parking: Extra wide Costco parking spots are great to avoid door dings.
Wheelchair accessibility: Yes
Dietary restrictions: Haha, unfortunately if you have dietary restrictions, this isn't the best place to go.”
“I am beyond satisfied with the expertise and service provided to me by the very knowledgable and nice mattress expert Bill at the Hillsboro Esplanade Bed Mart. He helped me decide on best mattress based on my needs, helped make sure the final height of my mattress and box spring was perfect and made every part of the process be easy and efficient. The delivery guys were also perfect. I was so happy after sleeping so comfortably on the new guest bedroom mattress that I went back and bought a second mattress for my own bed. Second delivery was also perfect. I also found the quality of the pillows, mattress pad and sheet bundle I got with each mattress to have great added value. I went to other stores before Bed Mart and just didn’t feel comfortable enough to make a purchase. The options can be overwhelming but Bill made it easy. If you want to sleep well, get great value and super service buy from Bill Johnson at the Hillsboro Esplanade Bed Mart.”